Comcast · 3 weeks ago
Residential Installation & Service Technician
Comcast is a Fortune 50 leader in media and technology, seeking a Residential Installation & Service Technician. This entry-level role involves installing, maintaining, and troubleshooting residential voice, video, and internet services, with a focus on customer satisfaction and technical skill development.
Media and EntertainmentTelecom & CommunicationsVideoCloud ComputingBroadcastingInternetTelecommunicationsTVVideo StreamingWeb Hosting
Responsibilities
Perform residential installations, service changes, and disconnects while following safe work practices, company procedures, and applicable electrical and safety codes
Complete service calls by diagnosing and resolving issues from the network connection to customer equipment
Install and support basic home networks using coaxial cable, Ethernet, and Wi-Fi technology based on customer needs
Verify service quality using required testing tools and make adjustments to deliver reliable performance
Educate customers on products, services, equipment use, and setting appropriate expectations
Accurately document completed work and update customer accounts using digital tools
Maintain, clean, and stock assigned vehicle, tools, and equipment; report safety concerns, incidents, or vehicle issues promptly
Operate ladders, hand tools, meters, and light power tools safely and correctly
Work at heights up to 26 ft. on ladders, roofs, poles, or bucket trucks as required
Lift and carry equipment weighing 70 pounds or more; work in crawl spaces or attics; and perform duties near electrical sources
Drive a company vehicle safely and maintain a valid driver’s license
Complete required training, certifications, background checks, and licensing within defined timeframes
Communicate clearly and professionally with customers, supervisors, and coworkers
Meet or exceed established performance and safety standards
Other duties and responsibilities as assigned
Qualification
Required
High School Diploma / GED
Reliable, consistent attendance
Flexibility to work a variety of schedules—including nights, weekends, holidays, and occasional overtime
Ability to perform residential installations, service changes, and disconnects while following safe work practices, company procedures, and applicable electrical and safety codes
Ability to complete service calls by diagnosing and resolving issues from the network connection to customer equipment
Ability to install and support basic home networks using coaxial cable, Ethernet, and Wi-Fi technology based on customer needs
Ability to verify service quality using required testing tools and make adjustments to deliver reliable performance
Ability to educate customers on products, services, equipment use, and setting appropriate expectations
Ability to accurately document completed work and update customer accounts using digital tools
Ability to maintain, clean, and stock assigned vehicle, tools, and equipment; report safety concerns, incidents, or vehicle issues promptly
Ability to operate ladders, hand tools, meters, and light power tools safely and correctly
Ability to work at heights up to 26 ft. on ladders, roofs, poles, or bucket trucks as required
Ability to lift and carry equipment weighing 70 pounds or more; work in crawl spaces or attics; and perform duties near electrical sources
Ability to drive a company vehicle safely and maintain a valid driver's license
Ability to complete required training, certifications, background checks, and licensing within defined timeframes
Ability to communicate clearly and professionally with customers, supervisors, and coworkers
Ability to meet or exceed established performance and safety standards
Benefits
Quarterly bonuses
Paid training
Comprehensive benefits are effective on Day 1 and include health, dental, and vision coverage
Paid time off
Company‑observed holidays
Discounted cable services
Company
Comcast
As a global media and tech company, Comcast reaches hundreds of millions of customers, viewers, and guests with world-class connectivity and platforms and beloved content and experiences.
H1B Sponsorship
Comcast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
95%
Represents job field similar to this job
Engineering and Development
Product Management
Management and Executive
Accounting and Finance
Human Resources
Creatives and Design
Customer Service and Support
Legal and Compliance
Marketing
Sales
Trends of Total Sponsorships
*2026 (193)
2025 (695)
2024 (558)
2023 (622)
2022 (750)
2021 (588)
2020 (583)
Funding
Current Stage
Public CompanyTotal Funding
$9.06BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2026-06-03Post Ipo Debt· $4.14B
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
Recent News
2026-07-08
2026-07-07
BusinessCloud
2026-07-07
Company data provided by crunchbase