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Social Media & Community Manager jobs in United States
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ZBiotics · 1 month ago

Social Media & Community Manager

ZBiotics is a company dedicated to creating genetically engineered probiotics that enhance daily life. They are seeking a Social Media & Community Manager to nurture their community across various social channels, manage day-to-day social presence, and engage with customers to foster brand loyalty.
BiotechnologyFood and BeverageNutraceutical

Responsibilities

Own day-to-day publishing across ZBiotics' social channels (Instagram, TikTok, YouTube, X, LinkedIn, Reddit) — translating the brand and content strategy set by the Brand Marketing Manager into a content calendar and executing against it with consistency and care
Stay culturally plugged in — tracking trends, platform shifts, and conversation moments worth tapping into on behalf of the brand
Generate and share monthly content reports that track progress against goals, surface actionable insights, and capture the broader conversation: what people are saying about ZBiotics, how they're talking about it, and how that compares to adjacent and aspirational brands in our space
Be ZBiotics' voice in the comments, DMs, duets, stitches, product reviews, and beyond — responding to customers quickly and thoughtfully, fostering real conversation, and building genuine brand love
Develop and execute a proactive engagement strategy, going beyond reactive replies to find and participate in the conversations where ZBiotics belongs
Practice social listening: surface consumer sentiment, trending questions, and early signals to inform brand and content decisions across the marketing team
Help build community both digitally and IRL, identifying opportunities to deepen loyalty and turn customers into advocates
Support the planning and execution of community events and activations — from digital formats like Reddit AMAs, IG livestreams, and social challenges to IRL moments like meetups and retail activations — finding creative ways to bring the ZBiotics community together on and offline
Coordinate outreach, relationship management, and performance tracking for influencer partners at the micro and mid-tier level
Help identify new influencer and community partnership opportunities aligned with brand goals
Support logistics for brand activations and events that have a community dimension

Qualification

Social media managementCopywritingSocial media toolsContent creationVideo shootingVideo editingCultural fluencyResponsiveness

Required

2–4 years of experience in social media and community building and engagement for a brand
You are a confident copywriter who can adapt voice and tone across platforms without losing what makes the brand distinctly itself — and you can do it fast
Genuinely culturally fluent: you understand platform-native behavior on TikTok and Instagram intuitively, and you know what will land before you post it
Highly responsive and organized — DMs get answered, deadlines don't slip, and nothing falls through the cracks
Experience with social tools (e.g. Archive, Dash Hudson, or similar) and able to pull and interpret your own performance data
Comfortable in front of and behind the camera — able to shoot lo-fi social content and edit or repurpose existing assets into platform-native formats

Preferred

Experience coordinating influencer programs or brand partnerships
Graphic design chops (Figma or similar)
You create your own content personally — you know what it's like to build an audience
Experience marketing scientific or technical products to a consumer audience
You've helped plan or execute brand events or IRL community activations

Benefits

Health / dental
401(k) matching
A minimum PTO policy (with unlimited time off)
16 weeks fully paid parental leave
A home office stipend
Transit benefits for those in the San Francisco Bay Area
Access to co-working office space if located in or visiting San Francisco

Company

ZBiotics

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Maker of the world's 1st genetically engineered probiotic.

Funding

Current Stage
Early Stage
Total Funding
$17.22M
Key Investors
Spring Tide CapitalOyster VenturesY Combinator
2025-03-03Secondary Market
2024-03-26Series A· $12M
2022-01-01Series Unknown

Leadership Team

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Zachary Abbott
Founder, CEO
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Stephen Lamb
Co-Founder / COO
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Company data provided by crunchbase