DoorDash · 1 month ago
Head of Banking Operations
United States
Full-time
Remote
Director/Executive
$170K/yr - $250K/yr
7+ years expDoorDash is a technology and logistics company focused on empowering local economies. They are seeking a Head of Banking Operations to manage bank partner relationships, own the P&L for Crimson, and drive operational improvements to enhance user outcomes and engagement.
AppsConsumer GoodsLogisticsE-CommerceMarketplacePublishingConsumerDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Own the bank partner relationship portfolio: manage our existing partners and evaluate new ones as we expand into new products and geographies. Support negotiations on commercial terms, operational SLAs, and integration roadmaps
Run money movement at scale: own the operational health of ACH, OCT, AFT, and cash rails. Drive cost-per-transaction down and reliability up
Lead banking operations execution: build the playbook, SLA, and automation for disputes, suspensions, and support
Own the P&L: set the budget, manage banking partner spend, and drive the cost-efficiency roadmap. Hold the function accountable to clear financial targets
Influence the roadmap: partner with Product and Engineering on payments infrastructure investments, and with Legal & Compliance on regulatory strategy
Qualification
Required
7+ years in banking operations, treasury operations, or payments operations at a high-growth tech, fintech, or financial services company, with at least 2 years of people management
You've owned a P&L or a meaningful budget. Comfortable holding the function accountable to financial targets, not just operational ones
You've managed bank or BaaS partners. Direct experience negotiating with and operating against banking partners (e.g., Stripe, Marqeta, Adyen, Galileo, or sponsor banks)
You influence across functions. Track record of brokering decisions across Finance, Legal, Product, and Engineering — you build credibility quickly with technical and non-technical partners alike
You're a builder. You've taken a manual, scrappy operation and turned it into a scaled, well-controlled function
Preferred
Experience at a marketplace or two-sided platform
Familiarity with embedded finance and BaaS partner models
International money movement experience (multi-currency, cross-border)
Benefits
Opportunities for equity grants
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
A mental health program
Flexible paid time off/vacation, plus 80 hours of paid sick time per year (for salaried roles)
Vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week) (for hourly roles)
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
8%
Represents job field similar to this job
Management and Executive
Engineering and Development
Product Management
Accounting and Finance
Sales
Customer Service and Support
Marketing
Creatives and Design
Legal and Compliance
Arts and Entertainment
Human Resources
Education and Training
Trends of Total Sponsorships
*2026 (136)
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
The Motley Fool
2026-07-13
Company data provided by crunchbase