Private Health Management · 1 month ago
AI Infrastructure Operations Engineer
United States
Full-time
Remote
Senior Level
$120K/yr - $140K/yrPrivate Health Management (PHM) supports individuals with serious medical conditions by providing access to top specialists and personalized care. The AI Infrastructure & Operations Engineer will operationalize the Companion platform, ensuring its reliability, security, and maintainability while collaborating with technology leadership and security stakeholders.
HealthcareHealth Care
No H1B
Responsibilities
Establish operational reliability for Companion across AKS infrastructure, AI agent workloads, monitoring systems, and deployment pipelines
Build meaningful observability practices that help PHM understand platform behavior, usage trends, and operational risks before they become incidents
Create sustainable operational hygiene around patching, CVE remediation, secrets rotation, dependency management, and cloud maintenance cycles
Strengthen platform resilience, documentation, and operational processes so the environment can scale without relying on tribal knowledge
Monitor and maintain AKS infrastructure, AI agent workloads, deployment pipelines, and support Azure services
Investigate incidents, troubleshoot production issues, and improve platform resilience through better operational patterns and tooling
Support release operations and help ensure deployments remain stable, observable, and recoverable
Develop dashboards, alerts, logging patterns, and operational baselines using Azure Log Analytics and Application Insights
Identify system trends, performance bottlenecks, and emerging operational risks across infrastructure and AI workloads
Improve visibility into AI agent behavior, enterprise workflow integrations, latency patterns, and system health under real user load
Maintain operational cadence for dependency updates, CVE remediation, image signing, secrets rotation, and cluster patching
Support security-first infrastructure practices across Kubernetes, CI/CD pipelines, and Azure environments
Partner with security and engineering stakeholders to maintain compliance-aware operational practices in a HIPAA-regulated environment
Work closely with technology leadership, platform engineers, security stakeholders, and AI architects to evolve the operational maturity of Companion
Contribute documentation, operational runbooks, and shared knowledge that reduce platform fragility over time
Help establish practical operational patterns for AI systems where industry best practices are still emerging
Qualification
Required
Strong hands-on Kubernetes operations experience, including troubleshooting workloads, admission controllers, cluster networking, and production incidents
Experience supporting cloud-native infrastructure in Azure environments, particularly AKS and related operational tooling
Demonstrated strength in monitoring, observability, and incident response using structured logging and metrics platforms
SRE mindset with experience handling on-call responsibilities, operational prioritization, and post-incident analysis
Comfort operating in fast-moving environments with incomplete documentation, evolving processes, and broad ownership areas
Strong communication and collaboration skills with the ability to explain technical issues clearly across technical and non-technical audiences
Preferred
Experience with CI/CD pipeline tooling including GitHub Actions, Kaniko, cosign, image signing, or Actions Runner Controller
Familiarity with Infrastructure as Code practices using Bicep or Azure resource automation tooling
Exposure to HIPAA, SOC2, or other compliance-aware operational environments
Experience supporting AI or LLM-backed applications in production environments
Benefits
Health/dental/vision benefits
Annual cash incentive program
401k with match
Flexible PTO
PHM for PHM — our services for you and your dependents — and other benefits
Company
Private Health Management
Private Health Management are fiercely committed to an approach rarely seen in healthcare.
Founded in 2007
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Ken Tarkoff
Chief Executive Officer
Leslie Michelson
Founder & Executive Chairman
Recent News
Globe and Mail
2025-10-06
2025-02-04
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