Philips · 1 month ago
Remote Service Engineer
United States
Full-time
Remote
Senior Level
$42/hr - $65/hr
5+ years expPhilips is a health technology company dedicated to providing quality healthcare access. They are seeking a Remote Service Engineer to provide remote technical support and diagnostics to healthcare customers and field teams, resolving issues effectively while minimizing onsite service dispatch.
Consumer GoodsElectronicsHealthcareMedical DeviceWellnessB2BConsumer ElectronicsHealth CareLighting
No H1B
Responsibilities
Provide remote technical support and diagnostics to healthcare customers and field partners using advanced remote access technologies
Respond to customer inquiries as a Philips representative, delivering timely and accurate troubleshooting support
Resolve service issues by leveraging internal tools, systems, and knowledge resources
Escalate complex product issues to higher-level support for further evaluation and resolution
Utilize remote capabilities to efficiently resolve issues and reduce the need for onsite service dispatch
Qualification
Required
5+ years of experience with Philips imaging systems
1+ years of experience with structured query language and Windows servers
Skills in computer networking, technical solutions authoring, and the ability to solve mechanical and electrical issues
An associates degree or higher, technical discipline preferred
Ability to successfully perform the minimum Physical, Cognitive and Environmental job requirements with or without accommodation
Benefits
Field service and lead generation incentive bonus plans
On-call pay
Company fleet/car
Training
Advancement opportunities
Annual incentive plan
Field service incentive bonus
Sales commission
Long-term incentives
Comprehensive Philips Total Rewards benefits program
Generous PTO
401k (up to 7% match)
HSA (with company contribution)
Stock purchase plan
Education reimbursement
Company
Philips
Philips is a technology company that operates in various fields, including healthcare, consumer electronics, lighting, and home appliances.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4.23BKey Investors
EXOR N.V.Bill & Melinda Gates FoundationInnovative Health Initiative
2025-03-19Post Ipo Equity
2024-05-23Post Ipo Debt· $756.82M
2023-11-07Grant· $44.6M
Leadership Team
Roy Jakobs
CEO
Darran Fischer
Managing Director
Recent News
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2026-07-14
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2026-07-10
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