Gainwell Technologies · 1 month ago
Principal Workforce Management Capacity Planner
United States
Full-time
Remote
Lead/Staff
$103K/yr - $120K/yr
6+ years expGainwell Technologies is a company that values contributions and promotes work flexibility, learning, and career development. The Principal Workforce Management Capacity Planner provides strategic workforce planning support for new programs and operational initiatives, focusing on workforce modeling and staffing strategies to maintain operational stability while enabling growth.
HealthcareInformation TechnologyHealth Care
Responsibilities
Develop workforce capacity models for new programs, services, and operational initiatives where there may be incomplete or ambiguous details
Support workforce planning activities for new business opportunities, program launches, and service delivery expansions
Translate operational requirements and forecast assumptions into staffing strategies and workforce ramp plans
Provide workforce inputs to support pricing models, operational business cases, and implementation planning
Maintain and continuously improve enterprise workforce capacity planning models to ensure alignment with operational demand, staffing strategies, and business growth
Conduct workforce scenario modeling to evaluate the impact of growth, service model changes, and delivery location strategies
Perform “what-if” analysis to support leadership decision making related to operational expansion, workflow redesign, or technology changes
Identify workforce risks and capacity constraints associated with new programs or operational initiatives
Provide strategic oversight for capacity planning model design, methodology, and ongoing maintenance
Support the development and implementation of automation capabilities within workforce planning models to improve forecasting accuracy, efficiency, and scalability
Evaluate and support the adoption of emerging technologies, including advanced analytics, automation, and AI-driven workforce planning tools, to enhance workforce planning capabilities
Develop staffing ramp strategies and workforce deployment plans for new accounts and operational implementations
Partner with operations leaders to align workforce plans with training throughput, ramp curves, and operational readiness timelines
Support workforce planning activities related to vendor onboarding, delivery location changes, and operational transitions
Qualification
Required
Bachelor's degree or equivalent combination of education and experience
Six or more years of workforce management, capacity planning, consulting, or operational planning experience
Experience developing workforce models, staffing plans, or operational capacity forecasts
Strong analytical and critical thinking skills with the ability to translate complex data into actionable workforce strategies
Strong communication and presentation skills with the ability to support strategic operational discussions
Ability to manage multiple initiatives in a dynamic operational environment
Able to take complex scenarios and data and distill the details into a simple framework
Benefits
Fully remote position
Generous, flexible vacation policy
A 401(k) employer match
Comprehensive health benefits
Educational assistance
A variety of leadership and technical development academies to help build your skills and capabilities
Company
Gainwell Technologies
Gainwell Technologies is a provider of Information Technology & Services. It is a sub-organization of Veritas Capital.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$1M2023-06-06Grant· $1M
Leadership Team
Paul N. Saleh
Chief Executive Officer and President
Gary Call
Chief Medical Officer
Recent News
2026-04-30
2026-03-31
Company data provided by crunchbase