NetApp · 1 month ago
Communications Specialist
United States
Full-time
Remote
Senior Level
$170K/yr - $210K/yr
5+ years expNetApp is a leader in intelligent data infrastructure, delivering solutions that help organizations unlock the potential of their data. The Communications Specialist will manage internal SharePoint-based web sites and oversee email analytics programs, collaborating with stakeholders to enhance communication strategies.
Artificial Intelligence (AI)Cloud ComputingBig DataInformation TechnologyAI InfrastructureCloud StorageData ManagementData StorageInfrastructure
Responsibilities
Lead and/or assist in stakeholder training; this includes content development, scheduling, teaching, regularly updating support materials, and writing monthly articles
Assist stakeholders with issues and provide in depth technical information on SharePoint and other tools; understand and troubleshoot permissions as required
Understand, advocate for and manage stakeholder requests – create specifications, manage timelines, edit sites, propose layouts, track and test changes, engage with IT, communicate progress and meeting decisions
Manage the development of new SharePoint features, in partnership with other intranet teams; this includes understanding technical user requirements, UI, governance requirements and launch implications
Develop and track SharePoint metrics regarding usage, engagement, and customer satisfaction
Lead projects associated with our workflow and email metrics tools, which includes meeting monthly with vendors, understanding/tracking licenses, updating training materials, setting up and training stakeholders, testing new releases, developing workflows, communicating regularly with stakeholders, and providing quarterly metrics
Communicate proactively with the Intranet Strategy & Comms Solutions team, IT and stakeholders through email, our Zendesk ticketing system, Zoom, Teams, etc
Investigate new tools and technologies, and manage internal sites and tools for Corporate Communications
Qualification
Required
Excellent communications skills (oral and written)
Ability to manage schedules, priorities and deadlines for multiple projects
Detail oriented, methodical
Knowledge of HTML and/or other web-based technologies
Microsoft SharePoint & Teams
Microsoft Office 365 products
5 to 7 years of industry experience
3 to 5 years in-depth knowledge of email analytics solutions (PoliteMail is a plus)
3 to 5 years in-depth knowledge of SharePoint web parts, lists, permissions, and workflows
2 to 3 years of training experience
Technical college degree (BS or BA in Computer Science or Engineering is a plus)
Customer-focused attitude
Ability to research technical questions
Ability to troubleshoot coding and application issues
Willing to learn and open to taking on new roles and responsibilities
Benefits
Health Insurance
Life Insurance
Retirement or Pension Plans
Paid Time Off
Various Leave options
Performance-Based Incentives
Employee stock purchase plan
Restricted stocks (RSU’s)
Hybrid working environment designed to strengthen connection, collaboration, and culture for all employees
Company
NetApp
NetApp specializes in data storage, data infrastructure, and data management solutions.
10001+ employees
H1B Sponsorship
NetApp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
1%
Represents job field similar to this job
Marketing
Engineering and Development
Customer Service and Support
Management and Executive
Product Management
Accounting and Finance
Sales
Creatives and Design
Human Resources
Legal and Compliance
Trends of Total Sponsorships
*2026 (62)
2025 (189)
2024 (166)
2023 (143)
2022 (250)
2021 (193)
2020 (225)
Funding
Current Stage
Public CompanyTotal Funding
$1.26BKey Investors
Sequoia Capital
2025-03-12Post Ipo Debt· $1.25B
1995-11-21IPO
1994-01-01Series Unknown· $12M
Leadership Team
George Kurian
Chief Executive Officer
Ben Bromhead
CTO
Recent News
thecanadianpressnews.ca
2026-07-17
Morningstar.com
2026-07-08
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