Zillow · 1 month ago
Principal Product Manager, Connections Platform
United States
Full-time
Remote
Lead/Staff
$178K/yr - $285K/yr
8+ years expZillow is a leading real estate platform that is reimagining how people move through the real estate market. As the Principal Product Manager for the Connections Platform, you will define the strategy and roadmap to enhance customer experiences and ensure effective connections between customers and support teams.
MarketplacePublishingReal EstateOnline PortalsPropTechRental Property
Responsibilities
Own and drive the Connections Platform vision, strategy, roadmap, and execution in alignment with Zillow’s strategic priorities
Partner with teams across Zillow to understand business needs, align priorities, and translate them into scalable product requirements
Shape the future of Zillow’s Leads platform and Switchboard Agents capabilities to support more intelligent, agentic customer and partner experiences
Use AI-enabled tools to rapidly prototype ideas and build lightweight solutions, including internal workflows, auditing tools, and configuration experiences
Leverage data, experimentation, and analysis to identify platform opportunities, improve decision-making, and enhance the customer experience
Qualification
Required
8+ years of product management experience, ideally in a platform-focused environment, with a track record of owning strategy and execution for complex products
Technically fluent and able to work effectively with APIs, database schemas, data models, and scalable platform architectures
Skilled at building strong cross-functional relationships and aligning the needs of multiple teams and stakeholders across a matrixed organization
Comfortable navigating ambiguity, quickly learning new domains, and synthesizing use cases into clear product direction
Experienced in building scalable platform capabilities that anticipate future needs and support a broad range of internal users and use cases
Able to use data, analytics, and AI-enabled tools to uncover insights, guide decisions, and improve product and customer outcomes
Familiar with AI-driven or agentic product experiences, such as lead nurturing, lead classification, or similar intelligent workflow capabilities
Benefits
In addition to a competitive base salary this position is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.
Employees in this role will not be paid below the salary threshold for exempt employees in the state where they reside.
Company
Zillow
Zillow is an online real estate marketplace for finding and sharing information about homes, real estate, and mortgages. It is a sub-organization of Zillow Group.
5001-10000 employees
H1B Sponsorship
Zillow has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
8%
Represents job field similar to this job
Product Management
Engineering and Development
Management and Executive
Accounting and Finance
Marketing
Customer Service and Support
Creatives and Design
Sales
Human Resources
Trends of Total Sponsorships
*2026 (39)
2025 (179)
2024 (150)
2023 (171)
2022 (256)
2021 (239)
2020 (195)
Funding
Current Stage
Public CompanyTotal Funding
$96.63MKey Investors
Legg MasonPAR Capital ManagementBenchmark,TCV
2016-08-01Post Ipo Equity
2014-04-01Post Ipo Equity
2012-12-12Post Ipo Equity· $4.13M
Leadership Team
Lloyd Frink
Co-Founder & Co-Executive Chair
Rich Barton
Co-founder and Co-Executive Chair
Recent News
2026-07-12
TheStreet.com
2026-07-11
HousingWire.com
2026-07-10
Company data provided by crunchbase