PatientFi · 1 month ago
Merchant Underwriter
United States
Full-time
Remote
Entry Level
1+ years expPatientFi is a technology-based point-of-sale financing company that partners with healthcare providers to offer patients convenient payment solutions. The Merchant Underwriter is responsible for evaluating new merchant enrollments to mitigate financial and reputational risk while ensuring adherence to guidelines and maintaining efficiency.
FinanceFinTechHealthcareFinancial ServicesHealth Care
No H1B
Responsibilities
Daily Decisioning: Conduct due diligence on merchant applications, including reviewing background checks, financial statements, and business models to determine risk levels
Guideline Adherence: Ensure all applications meet internal underwriting policies and regulatory requirements
Escalation Management: Identify high-risk or "gray area" cases and escalate them to Senior Underwriters/Management with a clear summary and initial recommendation
Portfolio Monitoring: Assist in the periodic review of existing accounts to ensure ongoing compliance and risk stability
Documentation: Maintain accurate and detailed notes within the underwriting system to justify approval or declination decisions
Data Integrity: Self-audit work for accuracy to ensure high scores during Quality Assurance (QA) reviews
Metrics Tracking: Contribute to team goals by meeting daily production and turnaround time (SLA) targets
Continuous Learning: Actively participate in training sessions and job shadowing to stay current on evolving fraud trends and industry regulations
Feedback Loop: Provide feedback to leadership regarding workflow bottlenecks or common issues encountered during the enrollment process
Qualification
Required
1–2 years of experience in banking, credit analysis, or financial services
Strong ability to analyze data, spot inconsistencies, and make logical, evidence-based decisions
Clear written and verbal communication skills for interacting with internal teams and occasionally contacting merchants for additional info
A 'sharp eye' for identifying red flags or fraudulent documentation
Ability to thrive in fast-paced environments, managing high-volume applications while staying ahead of evolving industry trends
Benefits
Medical, dental, and vision premiums covered at 80% for employees and dependents
Unlimited PTO
401(k)
Parental leave
AD&D policy provided at no cost to employees
Company
PatientFi
PatientFi is a financial services company that helps patients to access current health, beauty, and wellness treatments.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$87.7MKey Investors
Questa Capital ManagementPatriot Financial Partners
2024-02-13Series B· $25M
2021-12-22Private Equity· $32.13M
2021-02-19Convertible Note· $3.87M
Leadership Team
Derrick Hoag
Co-Founder & Chief Product Officer
Alicia Kristjanson
Manager Strategic Partnerships
Recent News
SEC
2026-05-21
Business Wire
2025-12-02
Company data provided by crunchbase