Talentoma · 1 month ago
Remote IT Help Desk Associate
United States
Full-time
Remote
Entry Level
$5,100/mo - $5,900/moTalentoma is seeking a Remote IT Help Desk Associate who provides first-level technical support to users by diagnosing issues, resolving requests, and maintaining service excellence. The role involves responding to help desk tickets, troubleshooting issues, and ensuring high support standards.
Staffing & Recruiting
Responsibilities
Respond to help desk tickets
Troubleshoot software and hardware issues
Assist users with system access requests
Document support activities
Escalate unresolved technical concerns
Maintain support standards
Qualification
Required
IT support experience preferred
Familiarity with help desk systems
Strong technical aptitude
Excellent communication skills
Reliable remote workspace
Benefits
Fully remote IT role
Paid training and certifications
Career advancement opportunities
Stable scheduling
Company
Talentoma
At Talentoma, we're redefining the recruitment experience by seamlessly connecting top-tier talent with leading companies.
Founded in 2024
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase