Bárd · 1 month ago
Senior Technical Writer- networking experience
United States
Contract
Remote
Senior LevelBárd is an award-winning, global technical writing consultancy known for its expertise in creating clear and engaging content. They are seeking a Senior Technical Writer to create and maintain technical documentation for complex networking products, collaborate with global teams, and manage deliverables across release cycles.
ConsultingDigital MediaReal EstateContentProperty Management
Responsibilities
Create, review, and maintain technical documentation including Command Reference, User Guide, Configuration Guide, Troubleshooting Guide, Release Notes, and Deployment Guide
Collaborate with global cross-functional teams, proactively align on deliverables, and surface risks or blockers early — before they impact timelines
Maintain documentation standards, templates, and information architecture in alignment with the Extreme Networks Style Guide
Use structured authoring tools and CCMS platforms such as oXygen and Heretto
Continuously improve existing content for clarity, consistency, and accuracy
Drive content review and approval workflows with stakeholders, ensuring timely sign-off
Manage project timelines independently, consistently meet deadlines, and communicate schedule risks proactively with recommended mitigations
Prepare and submit documents for publishing in compliance with AI quality standards set by the User Enablement team
Actively engage with AI-assisted documentation workflows, including prompt crafting, output review, and iterative refinement using tools such as Claude, Microsoft Copilot, and Rovo
Champion a culture of proactive communication — anticipate information gaps, keep cross-functional partners informed without being asked, and raise issues through the right channels at the right time
Qualification
Required
Create, review, and maintain technical documentation including Command Reference, User Guide, Configuration Guide, Troubleshooting Guide, Release Notes, and Deployment Guide
Collaborate with global cross-functional teams, proactively align on deliverables, and surface risks or blockers early — before they impact timelines
Maintain documentation standards, templates, and information architecture in alignment with the Extreme Networks Style Guide
Use structured authoring tools and CCMS platforms such as oXygen and Heretto
Continuously improve existing content for clarity, consistency, and accuracy
Drive content review and approval workflows with stakeholders, ensuring timely sign-off
Manage project timelines independently, consistently meet deadlines, and communicate schedule risks proactively with recommended mitigations
Prepare and submit documents for publishing in compliance with AI quality standards set by the User Enablement team
Actively engage with AI-assisted documentation workflows, including prompt crafting, output review, and iterative refinement using tools such as Claude, Microsoft Copilot, and Rovo
Champion a culture of proactive communication — anticipate information gaps, keep cross-functional partners informed without being asked, and raise issues through the right channels at the right time
Proactive communicator with deep technical writing expertise
Networking domain knowledge
Hands-on experience with AI documentation tools such as Claude, Microsoft Copilot, and Rovo
Benefits
Initial 12 month contract, with a view to longer term work
Immediate start
100% remote work
With our remote-first culture and flexible working hours, our talented team delivers top-notch content solutions while enjoying a fulfilling work-life balance.
Company
Bárd
Bárd is an award-winning global provider of user experience & technical writing consulting.
Founded in 2002
51-200 employees
Funding
Current Stage
Growth StageRecent News
2025-05-07
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