Scholastic · 2 weeks ago
Sales and Customer Success Strategic Analyst
United States
Full-time
Remote
Senior Level
$82K/yr - $87K/yr
5+ years expScholastic is a leading publisher and distributor of children's books and educational materials, and they are seeking a Sales and Customer Success Strategic Analyst. This role partners with senior leaders to deliver actionable insights that enhance performance and efficiency across the customer lifecycle.
EducationPublishingBooksEdTechTraining
Responsibilities
Deliver deep analytical insights to support strategic initiatives, business reviews, and leadership questions across Sales and Customer Success. This includes conducting ad hoc analyses, building scenario and “what‑if” models, and performing trend and regression analysis to uncover drivers of bookings, renewals, retention, and productivity at market, manager, and team member levels
Design and maintain periodic reporting covering sales performance, pipeline health, customer success outcomes, renewals, and retention, while automating and scaling reporting through tools such as Power BI, Redshift, and Salesforce. Continuously evolve reporting to reflect shifting business priorities and ensure clarity, accuracy, and usability for leadership audiences
Support predictive analysis for bookings, renewals, expansions, and churn to partner with leadership on scenario‑based planning related to growth, retention improvements, and headcount capacity for Sales and Customer Success
Distill complex analyses into clear, actionable insights through executive summaries, business and strategy review decks, and live discussions focused on trends, signals, implications, and recommended actions
Evaluate customer success efficiencies and contact drivers to support leadership goals and key initiatives
Partner closely with Sales Operations, Customer Success Operations, Enablement and Training, and Sales and Customer Success leadership to provide insights, measure strategy performance, and surface trends
Partner with the Finance team and Corporate Data & Analytics team. The role acts as a connector across teams, aligning data definitions, insights, and narratives to support consistent decision‑making and strategic alignment
Partner with VP of Sales Operations, Enablement and Training to measure and validate efficiency, ramp speed and onboarding effectiveness, and the ROI of enablement, training, and technology investments
Invest in personal development to maintain/grow knowledge and skills in all job-related areas
Qualification
Required
Minimum of five (5) years of proven, successful experience in strategic analysis, data sciences, databases and querying, and/or data architecture
Bachelor's degree or equivalent relevant experience in Business Administration, Business Analytics, Data Analytics, or related field that includes the skills outlined above
Mid-to-senior level experience in analytics, strategy, Sales Operations, Customer Success Operations, or a related business function
Demonstrated ability to analyze large, complex datasets and translate findings into clear, business relevant insights and recommendations
Strong experience with forecasting, financial and operational modeling, and scenario or 'what if' analysis
Proven ability to influence decisions through executive level storytelling, including written summaries, presentations, and live discussions
Proficiency with standard analytics and reporting tools, including business intelligence tools (e.g., Power BI or similar platforms), SQL and SQL based data warehouses (e.g., Redshift or equivalent), CRM and go to market systems (e.g., Salesforce), advanced spreadsheet modeling (e.g., Excel)
Strong foundational analytical skills, including data validation and quality assessment, trend and variance analysis, regression and root cause analysis
Solid business acumen with understanding of sales funnels, customer lifecycles, renewals, and revenue drivers
Ability to work independently, manage multiple priorities, and proactively surface insights, risks, and opportunities
Company
Scholastic
Scholastic publishes and distributes children's books, connecting educators and families through accessibility, engagement, and expertise.
5001-10000 employees
H1B Sponsorship
Scholastic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Engineering and Development
Management and Executive
Product Management
Human Resources
Marketing
Trends of Total Sponsorships
*2026 (1)
2025 (7)
2024 (6)
2023 (7)
2022 (15)
2021 (8)
2020 (10)
Funding
Current Stage
Public CompanyTotal Funding
unknown2015-04-24Acquired
1992-02-24IPO
Leadership Team
Peter Warwick
President & Chief Executive Officer
Haji Glover
Chief Financial Officer, Executive Vice President
Recent News
2026-04-30
Company data provided by crunchbase