Optum · 1 month ago
Epic Dorothy Clinical Sr. Analyst - Remote
United States
Full-time
Remote
Senior Level
$92K/yr - $164K/yr
5+ years expOptum is a healthcare technology company focused on improving the flow of health data and information. They are seeking a Senior Analyst to provide expertise in Epic Dorothy Clinical, lead project initiatives, and collaborate with teams to enhance healthcare delivery systems.
HealthcareHospitalPharmaceuticalHealth Care
No H1B
Responsibilities
Provide subject matter expertise in Epic Dorothy Clinical, including system design, build, testing, and implementation
Collaborate with leadership and end users to design and configure solutions, providing technical and clinical consultation, including workflow analysis and application configuration to support enhancements and issue resolution
Lead multiple small to medium-scale Epic upgrade initiatives and workflow enhancements through all project phases
Lead design and validation sessions, ensuring thorough documentation, follow-up, and issue escalation
Maintain system documentation, including design specifications and build records
Monitor production applications and respond to incidents, including participation in 24/7 on-call support as needed
Execute all phases of testing, including unit, system, and integrated testing for Epic Healthy Planet workflows
Analyze workflows, data collection, reporting needs, and technical issues to support solution development
Collaborate with training teams to develop and maintain application-specific training materials
Translate business requirements into functional specifications; manage system updates, enhancements, and release testing
Ensure compliance with organizational standards for system configuration and change control
Build and maintain solid relationships with end users, stakeholders, and business partners
Facilitate communication across teams from requirements gathering through implementation
Troubleshoot and resolve application issues, escalating complex problems as appropriate
Maintain deep knowledge of Epic functionality and operational workflows
Qualification
Required
Active Epic certification in Epic Dorothy Clinical and at least one additional Epic application
5+ years of experience in the healthcare industry, including 3+ years of direct client-facing experience with healthcare domain knowledge such as clinical documentation workflows, patient portals, encounter closure, and patient flow management
4+ years of experience with Epic implementation and/or support
Preferred
Active Epic Certification in one or more of the following: Ambulatory, Care Everywhere or EpicCare Link
Experience in department build and implementation of Community Connect locations
Team management and mentoring experience, both formal and informal
Proficiency with Excel, Visio, PowerPoint and SharePoint
Proven ability to lead cross-functional teams through clear, effective communication and strategic collaboration
Benefits
A comprehensive benefits package
Incentive and recognition programs
Equity stock purchase
401k contribution (all benefits are subject to eligibility requirements)
Company
Optum
We’re evolving health care so everyone can have the opportunity to live their healthiest life.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Alexander Rachmiel
Vice President & Chief of Staff to CEO, Optum Health
Amanda Roberts
CEO, Community Care Services, Optum Serve
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