Rotaract Club Of GITAM · 1 month ago
Remote IT Technician
United States
Full-time
Remote
Entry LevelRotaract Club Of GITAM is seeking a skilled Remote IT Technician to provide technical support and troubleshooting for their team and clients. The role involves handling system issues, resolving technical problems, and ensuring smooth technology operations in a fully remote environment.
Non-profit Organization Management
Hiring Manager
Alexandre André
Responsibilities
Diagnose and resolve hardware, software, and network issues remotely
Provide technical support through chat, email, or video calls
Install, configure, and update software and system tools
Assist with system monitoring, performance checks, and basic maintenance tasks
Guide users through troubleshooting steps and provide clear technical instructions
Maintain accurate logs of issues, resolutions, and system updates
Ensure security protocols are followed and escalate complex issues when necessary
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or related field preferred
Prior experience in IT support, help desk, or technical troubleshooting is an advantage
Strong understanding of operating systems, basic networking, and common software tools
Excellent problem-solving and communication skills
Proficiency with remote support tools and ticketing systems
Ability to work independently, multitask, and solve problems efficiently in a remote setup
High attention to detail and ability to follow structured troubleshooting processes
Benefits
Competitive salary and performance-based bonuses.
Full remote flexibility with a supportive virtual work culture.
Opportunities for IT training, certifications, and ongoing professional development.
Work-life balance with flexible scheduling options.
Exposure to a wide range of technical systems, tools, and support scenarios.
Company
Rotaract Club Of GITAM
Rotaract Club of GITAM (RACG), sponsored by Rotary Club of Visakhapatnam, is a vibrant student-led community under Rotary International and RID 3020.
Founded in 2007
11-50 employeesFunding
Current Stage
Early StageCompany data provided by crunchbase