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Binance.US · 1 month ago

IT Support Intern

Binance.US is America’s home to buy, trade, and earn digital assets. As an IT Support Intern, you will support internal systems and end-user technology, contributing to operational excellence across the organization while gaining exposure to identity and access management and cross-functional collaboration.
Crypto & Web3FinanceTelecom & CommunicationsPaymentsCryptocurrencyFinancial ServicesInternetTrading Platform
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H1B Sponsor Likelynote

Responsibilities

Troubleshoot operating systems and software applications across the organization
Respond to and resolve trouble tickets in a timely manner
Apply patches, updates, and security configurations to systems
Manage user accounts and permissions, primarily through Okta
Configure and manage mobile devices using an MDM platform

Qualification

OktaSlackGoogle WorkspaceJira Service ManagementMacOSChromebooksOperating SystemsIdentity ManagementMobile Device Management

Required

Troubleshoot operating systems and software applications across the organization
Respond to and resolve trouble tickets in a timely manner
Apply patches, updates, and security configurations to systems
Manage user accounts and permissions, primarily through Okta
Configure and manage mobile devices using an MDM platform
Administer and maintain Okta for user lifecycle management, authentication, and authorization
Configure and customize Slack for team communication and integrate it with other tools
Manage resources and services within enterprise productivity suites such as Google
Jira Service Management for ticketing

Preferred

Working towards or recently completed a degree in Computer Science, Information Systems, or a related field, or equivalent experience
Experience with MacOS and Chromebooks
Familiarity with Okta, Slack, and Google Workspace
Technical Skills: Understanding of operating systems, networking, enterprise productivity tools, and identity management
Problem-Solving: Ability to troubleshoot and resolve technical issues effectively
Communication: Excellent communication and collaboration skills to work with both technical and non-technical teams
Detail-Oriented: Proven ability to manage tasks meticulously and ensure accuracy

Benefits

Unlimited PTO (for salaried FTE roles)
12 weeks fully paid Parental Bonding Leave
Mental wellness benefits
Free 1:1 virtual visits with a licensed mental wellness professional
Comprehensive competitive health benefits
Fully remote, cameras-on culture with work-from-home equipment reimbursements available to new hires
Annual professional development budget
Free 1:1 virtual visits with a career coach
401k plan with employer match

Company

Binance.US

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Binance is a cryptocurrency exchange that provides a platform for trading various cryptocurrencies. It is a sub-organization of Binance.

H1B Sponsorship

Binance.US has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Engineering and Development
Product Management
Human Resources
Trends of Total Sponsorships
*2023 (2)
2022 (3)

Funding

Current Stage
Growth Stage
Total Funding
$200M
2022-04-06Seed· $200M

Leadership Team

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Stephen Gregory
Chief Executive Officer
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Leah Li
Chief of Staff & Head of Marketing
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Company data provided by crunchbase