First Citizens Bank · 1 month ago
IT Quality Assurance Analyst II (Remote - NC, AZ, TX, FL)
United States
Full-time
Remote
Mid Level
2+ years expFirst Citizens Bank is a financial services organization seeking an IT Quality Assurance Analyst II. The role involves system integration testing, creating test plans, and analyzing data to ensure quality and compliance within the organization.
BankingLendingProperty & Casualty InsurancePaymentsFinanceCommercial LendingInsuranceWealth Management
Responsibilities
Writes test cases based on requirements and user stories provided and performs manual testing as needed
Creates testing plans and test cases and loads them into the appropriate tools
Participates in defect meetings and overall project plan routines to present analysis on current defects as well as re-tested defects
Provide all artifacts required from QA for SDLC and Change Management
Sources, compiles and interprets data
Analyzes data for accuracy and efficiency and effectively communicates output of analysis
Contributes to the mitigation of risk in the Information Technology organization by thoroughly testing and performing quality checks of existing programs, policies and procedures
Representing QA team on various meetings to ensure quality is a priority in all efforts
Qualification
Required
Bachelor's Degree and 2 years of experience in Quality Assurance experience in a Financial Services organization
OR
High School Diploma or GED and 6 years of experience in Quality Assurance experience in a Financial Services organization
Preferred
Experience analyzing and reviewing User Stories/Business requirements for testability, asking clarifying questions to script and execute SIT by deliverables
Ability to determine test data needs for SIT ensuring test data with respect to synthetic data requirements and omits any personal identification (PII) data from created test data
Ability to follow SDLC procedures and policies to ensure compliance, segregation of duties, and produce all mandatory artifacts from a change perspective
Ability to own a user story from beginning to end by working across teams with Business partners to ensure User Acceptance testing reflects business processes and workflows and is completed
Ability to raise issues to Business partners and lead calls to analyze issues and determine resolution. If necessary, engage other impacted Business teams, to achieve resolution
Responsible for performing independent quality checks and developing methods of measuring the quality and performance of the functional testing processes
Coordinates testing and evaluation activities that identify issues, trends, and gaps in existing programs
Provides an independent assessment of the programs, policies, and procedures tested and provides feedback to management
Works with the testing lead in creating the test plan and QA Strategy (project-focused) or Ways of Working (business as usual-focused)
Updates testing metrics on a daily basis and provides results to the Quality Assurance (QA) Lead
Attends daily stand-up calls and reports on current SIT testing status to Scrum Master and Product Owners
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
74%
Represents job field similar to this job
Engineering and Development
Accounting and Finance
Management and Executive
Product Management
Customer Service and Support
Sales
Legal and Compliance
Arts and Entertainment
Creatives and Design
Human Resources
Trends of Total Sponsorships
*2026 (199)
2025 (126)
2024 (115)
2023 (249)
2022 (53)
2021 (12)
2020 (9)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO
Leadership Team
Frank Holding
Chairman and CEO
Craig Nix
Chief Financial Officer
Recent News
2026-06-24
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Company data provided by crunchbase