EvenUp · 1 month ago
Technical Program Manager, Enterprise
United States
Full-time
Remote
Senior Level
$150K/yr - $170K/yr
7+ years expEvenUp is on a mission to close the justice gap using technology and AI, empowering personal injury lawyers and victims to secure better outcomes. The Technical Program Manager, Enterprise will lead the delivery of a transformative enterprise platform, overseeing complex workstreams and collaborating with various teams to ensure successful project execution.
Artificial Intelligence (AI)FinTechLegalSoftwareLegal Tech
Responsibilities
Serve as the primary owner of client outcomes, maintaining end-to-end accountability for the project lifecycle and proactively navigating obstacles to drive implementations to a successful, high-impact completion
Develop and manage a comprehensive project plan for each customer enterprise platform delivery, ensuring alignment with customer needs and company goals
Oversee workstreams including data migration, system configuration, user onboarding, change management, and go-live support
Coordinate with Product, Engineering, and customer project teams to deliver on time and within scope
Provide project health, status and risk management oversight, keeping various internal and external customer sponsors engaged
Configure platform settings, including user permissions, workflow rules, and reporting tools, to meet customer requirements
Ensure secure and scalable access controls, including API integrations, in collaboration with Engineering teams
Lead User Acceptance Testing (UAT) to validate platform functionality and usability
Deliver onboarding programs, including: End-user training for operational staff. Executive training for leadership teams
Leverage change management principles to ensure training programs drive adoption and minimize disruption
Develop and deliver robust training collateral (live, virtual, leave behinds, demand based online collateral)
Design and implement customer adoption strategies using change management fundamentals to ensure high user engagement and platform success
Develop and execute tailored adoption and programs, including stakeholder communication plans, training initiatives, and feedback loops to address resistance and build buy-in
Drive user adoption through proactive change management, hands-on support
Provide break-fix triage during platform deployment to address critical issues
Monitor system performance and uptime to ensure reliability for customers
Conduct regular status meetings with customers to gather feedback and ensure satisfaction
Act as the primary point of contact for customer project teams, facilitating requirements gathering and adoption feedback
Travel to customer sites (up to 30% travel) to support onboarding, training, and go-live activities
Build strong relationships with enterprise stakeholders to ensure alignment and success
Qualification
Required
Bachelor's degree, Business, Computer Science, or a related field
7-10 years of program or project management experience in enterprise software delivery or SaaS environments, with a track record of leading enterprise scale initiatives
Proven expertise in retiring legacy systems and migrating data to modern platforms, preferably using tools like Universal Migrator, SQL, automation
Extensive experience in change management, including designing and executing customer adoption strategies using frameworks like ADKAR or Kotter
Experience managing complex, cross-functional programs with enterprise customers in regulated industries
Expertise in project management tools (e.g., Jira, Asana, MS Project)
Organizational Change Management experience. Knowledge of ADKAR, Kotters a plus!
Strong understanding of data schema mapping, transformation, and enterprise compliance requirements. data migration tools (e.g., Universal Migrator, SQL, Python, etc.)
Advanced skills in change management, including stakeholder relationships, communication planning, and adoption measurement
Excellent communication and stakeholder management skills, bridging technical and business teams
Ability to design and deliver training programs and collateral for diverse user groups
Proficiency in configuring workflows, permissions, and reports in enterprise platforms
Strategic thinker with a customer-centric approach to delivering high-impact solutions
Detail-oriented with strong problem-solving and risk management skills
Adaptable in a fast-paced, innovative environment with up to 30% travel for onsite customer engagement
Preferred
PMP, Agile, or similar change management certification
Benefits
Choice of medical, dental, and vision insurance plans for you and your family.
Additional insurance coverage options for life, accident, or critical illness.
Flexible paid time off, sick leave, short-term and long-term disability.
10 US observed holidays, and Canadian statutory holidays by province.
A home office stipend.
401(k) for US-based employees and RRSP for Canada-based employees.
Paid parental leave.
A local in-person meet-up program.
Hubs in San Francisco and Toronto.
Company
EvenUp
EvenUp is a legal tech company developing AI software that automates the preparation of legal demand packages for personal injury cases.
501-1000 employees
H1B Sponsorship
EvenUp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
5%
Represents job field similar to this job
Management and Executive
Engineering and Development
Product Management
Marketing
Trends of Total Sponsorships
*2026 (5)
2025 (13)
2024 (2)
2023 (1)
Funding
Current Stage
Late StageTotal Funding
$370.5MKey Investors
Bessemer Venture PartnersBain Capital VenturesLightspeed Venture Partners
2025-10-07Series E· $150M
2024-10-08Series D· $135M
2023-12-01Series C· $35M
Leadership Team
Rami Karabibar
CEO & Co-founder
Recent News
Morningstar.com
2026-07-07
Morningstar.com
2026-06-26
Morningstar.com
2026-06-19
Company data provided by crunchbase