Gazelle Global · 1 month ago
ServiceNow Developer - AI experience
United States
Full-time
Remote
Mid Level
$130K/yr - $140K/yrGazelle Global is seeking a ServiceNow Developer to join an innovative team focused on the development and enhancement of AI-powered solutions within the ServiceNow ecosystem. The role involves contributing to next-generation AI Agent products and collaborating with global teams to improve platform performance and user experience.
ConsultingProfessional ServicesHuman ResourcesStaffing Agency
Hiring Manager
Nina Rosales
Responsibilities
Develop and enhance AI Agent products within the ServiceNow platform
Contribute to the design and development of:
Technical Design Agents
Configuration (Config) Agents
AI Testing and Quality-focused Agents
Support ongoing refinement of agent logic, prompts, and behaviors to improve accuracy, reliability, and usability
Configure and customize ServiceNow platform capabilities to support AI-enabled delivery initiatives
Perform peer reviews, smoke testing, and troubleshooting activities to ensure solution quality
Support testing, validation, and quality assurance efforts across AI-driven solutions
Create and maintain clear technical documentation and implementation artifacts
Collaborate with distributed teams across EMEA, APAC, and AMS in a fast-paced, pilot-driven environment
Identify and resolve technical issues while continuously improving platform performance and user experience
Qualification
Required
Strong experience as a ServiceNow Developer
Experience with ServiceNow platform configuration and customization
Exposure to building ServiceNow Agents, AI-enabled workflows, or intelligent automation solutions
Understanding of technical design concepts and solution development best practices
Experience supporting testing, quality assurance, smoke testing, and troubleshooting activities
Preferred
Exposure to AI, Generative AI, Agentic AI, or intelligent automation technologies
Experience refining prompts, agent logic, and AI-driven workflows
Knowledge of ServiceNow AI capabilities and emerging platform innovations
Experience working in agile and fast-paced product development environments
Company
Gazelle Global
Gazelle Global is an international recruitment consultancy established in 2011 with a vision to create a recruitment agency that delivers a best in class service whilst being a thoughtful and conscientious employer.
Founded in 2010
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase