JConnelly · 3 weeks ago
Public Relations Account Supervisor Crisis
United States
Full-time
Remote
Mid Level
$75K/yr - $90K/yr
4+ years expJConnelly is a communications agency seeking an Account Supervisor who will independently manage client relationships and lead strategic communications initiatives. The role requires strong client counsel, media expertise, and operational leadership, with a focus on driving high-impact media results and contributing to agency growth.
AdvertisingMarketingPublic Relations
Hiring Manager
Les Parleman IV
Responsibilities
Independently lead and manage approximately $300K–$600K in client account revenue and related communications programs
Serve as the lead day-to-day client contact across assigned accounts, building trusted relationships through responsiveness, strategic thinking, and sound judgment
Lead client calls, meetings, planning discussions, and ongoing account communications
Develop and oversee integrated communications strategies, PR plans, campaign execution, and executive visibility initiatives aligned with client business objectives
Provide strategic counsel across reputation management, thought leadership, media strategy, and stakeholder communications
Identify opportunities to expand client relationships and support organic account growth
Demonstrate advanced media relations capabilities with strong relationships across business, trade, broadcast, digital, and national media
Develop compelling narratives, story angles, and proactive media strategies that generate meaningful client exposure
Secure high-profile media opportunities, feature coverage, executive interviews, speaking engagements, and thought leadership placements
Lead media preparation efforts including briefing documents, messaging guidance, executive prep, and event coordination
Oversee media outreach efforts across account teams and provide guidance on pitching strategy and positioning
Support special initiatives including book launches, executive campaigns, conferences, and industry events
Support the development and execution of crisis and issues management strategies for clients
Draft and oversee materials including holding statements, Q&As, executive talking points, media statements, and stakeholder communications
Monitor media, social, and industry developments to proactively identify reputational risks and emerging issues
Help counsel clients through sensitive situations with professionalism, discretion, and strategic judgment
Coordinate with senior leadership and external partners including legal counsel where appropriate
Manage, mentor, and support the development of Account Coordinators, Account Executives, and interns
Delegate responsibilities effectively while ensuring quality control and accountability across client deliverables
Provide ongoing coaching, constructive feedback, and professional development support to junior team members
Foster a collaborative, high-performing, and solutions-oriented team environment
Review, edit, and refine agency-generated materials prior to client distribution
Draft and oversee development of press releases, executive messaging, award submissions, bylined content, social media copy, and other strategic communications materials
Ensure messaging is clear, compelling, accurate, and aligned with broader client positioning and business priorities
Support agency growth initiatives through participation in new business development, prospect research, proposals, and pitch meetings
Demonstrate strong networking and relationship-building capabilities across media, industry, and professional communities
Identify opportunities for agency visibility, partnerships, and relationship expansion
Contribute ideas that strengthen agency positioning, services, and market relevance
Demonstrate strong understanding of digital communications, social platforms, audience engagement, and emerging media trends
Utilize AI-enabled tools and technologies to improve research, content development, media monitoring, workflow efficiency, and strategic insights
Understand the opportunities and risks associated with AI-generated content and communications
Stay informed on evolving communications technologies, analytics tools, and digital best practices
Manage multiple accounts, deadlines, and priorities with strong organizational discipline and attention to detail
Contribute to agency initiatives, culture, collaboration, and operational improvement efforts
Represent the JConnelly brand with professionalism, credibility, intellectual curiosity, and high standards of excellence in all interactions
Perform other duties as assigned
Qualification
Required
Bachelor's degree or equivalent relevant professional experience
4–6+ years of experience in public relations, strategic communications, media relations, journalism, corporate communications, or related fields
Proven experience managing client relationships and leading integrated communications programs
Strong media relations skills with demonstrated success securing impactful coverage and executive visibility opportunities
Excellent writing, editing, strategic thinking, and verbal communication skills
Demonstrated leadership ability, sound judgment, and problem-solving capabilities
Strong organizational and project management skills with ability to manage multiple priorities independently
Commercial awareness and interest in agency growth and client development
Proficiency with Microsoft Office Suite, Google Workspace, social media platforms, and digital collaboration tools
Experience with PR, analytics, and media intelligence platforms such as Cision, Meltwater, Muck Rack, TrendKite, Sprout Social, Hootsuite, Factiva, LexisNexis, or similar tools
Ability to work flexible hours during high-priority client situations when needed
Preferred
Experience mentoring or managing junior team members preferred
Familiarity with AI-enabled communications, research, and productivity tools strongly preferred
Experience supporting crisis communications or reputation management initiatives preferred
Benefits
Medical, dental & vision insurance (Horizon BCBS, Guardian/VSP)
Company-funded Health Reimbursement Account (HRA) on select medical plans
Company-paid life insurance & AD&D coverage
ESOP — employee stock ownership, fully funded by JConnelly, no cost to you
401(k) with company match (traditional & Roth options)
Healthcare, Dependent Care & Commuter FSAs
Supplemental coverage through Aflac (disability, critical illness, and more)
Free 24/7 healthcare navigation through Health Advocate
Virtual vet consultations through Petzey
Company
JConnelly
JConnelly is an independent public relations agency.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jami Schlicher
Chief Strategy Officer
Recent News
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