Actionable Outcomes · 4 weeks ago
IT Business Analyst
Actionable Outcomes (AO) is a dynamic and innovative Counter Fraud Analytics and Software Development Company dedicated to creating advanced technologies that allow clients to fight fraud faster and more efficiently. They are seeking an IT Business Analyst to serve as the bridge between business stakeholders and technical teams, ensuring that technology solutions align with organizational goals by gathering requirements and supporting system implementations.
Responsibilities
Collaborate with business leaders and end-users to identify, analyze, and document business requirements
Translate business needs into functional specifications, user stories, process flows, and system requirements
Facilitate workshops, interviews, and requirements gathering sessions
Partner with developers, architects, and QA testers to ensure solutions meet business expectations
Conduct gap analyses to identify process inefficiencies or system limitations
Support the design and delivery of technical solutions, including participating in testing (UAT), troubleshooting, and validation
Develop and maintain documentation such as process maps, requirement matrices, project plans, and application support materials
Support development of Jira cards and project management plans
Support change management activities, user training, and rollout support
Monitor system performance and recommend improvements
Ensure adherence to IT governance, compliance standards, and project methodologies
Qualification
Required
Bachelor's degree in Information Technology, Business Administration, Computer Science, or Engineering
5+ years of experience as a Business Analyst in an IT environment
Strong understanding of software development lifecycles (SDLC, Waterfall, Agile, or hybrid)
Proficiency in requirements gathering, process mapping, and documentation tools
Excellent analytical, problem solving, and communication skills
Ability to translate technical concepts into business language and vice versa
Preferred
Familiarity with SQL, data analysis, or reporting tools
Business Analyst certifications (e.g., CBAP, CCBA, ECBA)
Experience working with cross functional or distributed teams
Experience working with federal contracts and stakeholders
Benefits
Paid time off – 11 holidays plus vacation and sick time.
Health & Dental Insurance, voluntary employee-paid Vision Insurance.
401k – Our 401k plan matches up to 3.5% of your income (SIMPLE IRA capped at 3%).
Company
Actionable Outcomes
Actionable Outcomes is a dynamic and innovative Counter Fraud Analytics and Software Development Company that's dedicated to creating advanced technologies that allow our clients to fight fraud faster and more efficiently.