Morris & Dickson Co., LLC · 1 month ago
Procurement Operations Coordinator
Austin, TX
Full-time
Onsite
Mid Level
3+ years expMorris & Dickson Co. is a leading pharmaceutical distribution company committed to excellence in service and reliability. The Operations Coordinator will support manufacturer returns, debit memo recovery, and operational tracking processes within the Procurement organization, playing a critical role in recovering funds owed by manufacturers and maintaining accurate documentation.
PharmaceuticalBiotechnologyTherapeutics
Responsibilities
Monitor and manage manufacturer debit memos, deductions, chargebacks, and outstanding balances to drive timely recovery and resolution
Research, validate, and compile supporting documentation needed to recover funds and dispute denied claims when appropriate
Track issues from identification through resolution, maintaining detailed records of manufacturer interactions, documentation requests, and collection activities
Partner with Procurement, Accounting, Distribution Center, and manufacturers to investigate discrepancies, determine root causes, and resolve issues
Communicate with manufacturers and internal departments to obtain required documentation, address open items, and facilitate timely payment of outstanding balances
Develop, maintain, and continuously improve tracking tools, reporting, processes, and documentation, including manufacturer return goods policies
Identify trends, recurring issues, and process gaps while supporting process improvements, SOP development, and operational best practices
Qualification
Required
3+ years of experience in operations, project coordination, procurement, or a related field
Strong analytical and problem-solving skills with the ability to investigate issues and reconcile discrepancies across multiple sources
Ability to interpret policies, agreements, and operational requirements and translate them into actionable next steps
Proficiency with Microsoft 365 applications, particularly Excel, Teams, and Outlook
Willingness to travel periodically to support team collaboration, training, and operational initiatives
Preferred
Pharmaceutical industry experience, including familiarity with manufacturer returns, chargebacks, deductions, or EDI processes
Bachelor's degree or equivalent combination of education and experience
Experience with Monday.com, Airtable, Asana, or similar work management tools
Benefits
Medical, Dental, and Vision Insurance
HRA, HSA, and FSA reimbursement accounts
Basic & Voluntary Life Insurance
Short & Long-term Disability Insurance
Paid Time Off
Paid Holidays
Fitness Program Reimbursement
Employee Assistance Program
401K Savings Plan with a company match
Company
Morris & Dickson Co., LLC
Morris & Dickson is the industry’s largest independent full-line and specialty pharmaceutical distributor with a singular focus of reliable, next-day delivery of drugs and related products to health systems, independent pharmacies, specialty pharmacies, and alternative care facilities.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jody Hatcher
Chief Executive Officer
Recent News
2026-01-12
2025-12-08
Business Wire
2025-04-15
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