Ramsey Companies · 4 weeks ago
Director of Operations
Cougar Den Inc. is a dynamic, family-owned distributor with over 45 years of experience serving Indian Country. The Director of Operations is responsible for overseeing all aspects of fuel distribution, logistics, safety, compliance, and operational excellence, focusing on efficiency and strategic growth in a 24/7 operation.
ConstructionIndustrialReal EstateCivil Engineering
Responsibilities
Lead Fuel Supply Chain & Logistics : Oversee procurement, inventory management, pricing strategies, and multi-terminal sourcing to ensure reliable supply and competitive margins. Manage 24/7 dispatch, routing, and a truck fleet for on-time deliveries
Control Daily Operations : Direct central office functions (billing, dispatch), yard/terminal operations, maintenance, and retail fuel site support. Implement KPIs for efficiency, on-time performance, inventory accuracy, and cost control
Safety, Compliance & Risk Management : Champion a safety-first culture in partnership with the Safety & Compliance Officer. Ensure full adherence to EPA, DOT, OSHA, PHMSA, state fuel regulations, HAZMAT, and tribal/government contracting requirements. Oversee audits, training, spill prevention, and emergency response
Financial & Performance Management : Develop and manage operational budgets, P&L accountability, cost optimization, and vendor negotiations. Drive profitability through data-driven decisions, inventory reconciliation, and margin improvement
Team Leadership & Development : Lead, mentor, and grow operations teams including dispatchers, drivers, yard staff, and support roles. Foster collaboration with the sales team to align operations with customer needs and business growth. Promote employee development, retention, and a positive culture aligned with family values
Technology & Process Improvement : Implement and optimize systems for real-time tank monitoring, fleet management, POS/inventory, routing software, and emerging AI/automation tools to enhance efficiency and scalability
Vendor & Customer Relations : Negotiate and manage key supplier contracts while ensuring exceptional service to tribal, commercial, and retail customers
Qualification
Required
10+ years of progressive leadership experience in fuel/petroleum distribution, wholesale marketing, or high-volume logistics, preferably with multi-state or large-fleet operations
Proven success managing large fuel volumes (hundreds of millions of gallons), truck fleets, 24/7 dispatch, and regulatory compliance in the energy sector
Strong knowledge of fuel industry regulations, safety standards, supply chain dynamics, and best practices
Demonstrated ability in cost optimization, process improvement (Lean/Six Sigma a plus), budgeting, and team leadership
Excellent communication, problem-solving, and decision-making skills; experience in family-owned or tribal enterprises is highly valued
Willingness to travel throughout Washington from the greater Yakima area
Clean driving record and ability to pass background checks
Preferred
Bachelor's degree in business, Supply Chain, Operations, Logistics, or related field preferred
Benefits
Performance-based year-end bonus
Comprehensive benefits including health, dental, vision, and life insurance
Retirement plan with matching
Company vehicle/fuel card
Professional development opportunities
401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Life insurance
Relocation assistance
Retirement plan
Company
Ramsey Companies
Ramsey Companies is an excavation firm that specializes in earthwork, demolition, deep foundation, and environmental remediation.
Funding
Current Stage
Growth StageCompany data provided by crunchbase