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Integrated Operations and Implementation Director jobs in United States
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Moore · 2 weeks ago

Integrated Operations and Implementation Director

Moore is a data-driven constituent experience management company focused on enhancing client growth through integrated supporter experiences. The Integrated Operations and Implementation Director will lead enterprise-wide integration and planning, ensuring alignment across various marketing and fundraising initiatives while improving operational efficiency and collaboration.
AdvertisingInformation TechnologyMarketingInformation ServicesPrintingService Industry

Responsibilities

Serve as a central point of integration across the enterprise to ensure alignment on priorities, timelines, workflows, and deliverables
Identify operational inefficiencies, workflow gaps, and communication barriers, and implement scalable solutions to improve collaboration and execution
Facilitate enterprise-wide planning discussions and drive accountability across cross-functional stakeholders
Partner with senior leadership to establish and reinforce operational best practices, governance processes, and implementation standards
Lead integrated planning efforts for large-scale omnichannel marketing and fundraising initiatives across brand, digital, direct response, media, analytics, and production teams
Anticipate project and organizational risks, proactively identify solutions, and escalate issues when necessary to maintain momentum and delivery quality
Support change management initiatives that improve operational consistency, transparency, and organizational effectiveness
Build strong working relationships across teams and departments to foster trust, alignment, and a culture of collaboration
Develop reporting frameworks, operational dashboards, or workflow visibility tools that improve planning accuracy and execution oversight
Ensure seamless onboarding, transition, and implementation processes for new clients, campaigns, and expanded scopes of work

Qualification

Integrated operationsAgency operationsClient servicesMarketing operationsWorkflow leadershipCross-functional planningOmnichannel marketingFundraising campaignsOperational efficiency improvementMatrixed organizational structuresProject managementCross-department collaboration

Required

7-10+ years of experience in integrated operations, project management, agency operations, client services, marketing operations, or workflow leadership roles
Experience leading cross-functional planning and implementation efforts within complex agency or enterprise environments
Demonstrated success improving operational efficiency and cross-department collaboration
Demonstrated ability to influence and align senior stakeholders across complex organizational structures
Strong facilitation, negotiation, and conflict resolution skills
Proven success navigating competing priorities across cross-functional teams and departments
Ability to build consensus and drive accountability in fast-paced, matrixed environments

Preferred

Experience supporting omnichannel brand, marketing, and/or fundraising campaigns strongly preferred
Experience working across multiple business units, agencies, or matrixed organizational structures preferred

Benefits

Comprehensive healthcare
Paid holidays
Generous paid time off

Company

Moore

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Moore is a constituent experience company that integrates the donor experience across all platforms, channels, and devices.

Funding

Current Stage
Late Stage

Leadership Team

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Gretchen Littlefield
CEO at Moore
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Todd Saypoff
Chief Financial Officer
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Company data provided by crunchbase