BetterHealth: A Planned Parenthood Partnership · 1 month ago
Epic Analyst - Professional Billing
United States
Full-time
Remote
Entry Level
$75K/yr - $93K/yr
1+ years expBetterHealth: A Planned Parenthood Partnership is seeking an Epic Analyst - Professional Billing who is responsible for designing, implementing, maintaining, and supporting relevant Epic applications. The role involves collaborating with affiliates to understand their needs and translating them into system configurations within Epic, including key duties such as system configuration, requirements gathering, and troubleshooting.
Hospital & Health Care
Responsibilities
Meeting with operational, administrative, and staff end-users to understand key workflows, affiliate specific requirements and state-specific nuances
Guiding workflow design, building, and testing the system, and analyzing other technical issues associated with Epic software
Developing an understanding of operational needs to set the direction for the organization’s workflows by attending site visits and other integrated sessions
Translating knowledge of best practice design, build, and testing techniques throughout the implementation and ongoing support phases
Keeping up to date with latest Epic updates, features and functionalities to ensure optimal system usage
Participating in project teams to manage Epic upgrades, new module implementations, and system enhancements
Maintaining regular communication with Epic representatives, including participating in recurring meetings
Holding weekly communications with team members to discuss the status of deliverables, shared issues, end‐user concerns, budget, and upcoming milestones
Troubleshooting technical issues, resolve user problems, and provide ongoing support for the Epic system
Acting as the primary support contact for the application’s end‐users
Identifying issues that arise within applications as well as issues that impact other application teams and working to reach resolution
Identifying and implementing requested changes to the system
Qualification
Required
Education: Bachelor's Degree or equivalent combination of experience/training
Experience: Minimum of 1 to 2 years of prior Epic experience
Current certification in Epic Resolute Professional Billing Administration
Possesses prior healthcare experience
Possesses prior Epic experience
Possesses excellent time management and organizational skills
Demonstrates adaptability and flexibility with respect to changing end‐user business needs
Demonstrates a willingness to learn new software and systems
Conveys information clearly and concisely with project leadership and subject matter experts
Conveys the ability to gain trust and establish effective relationships with Epic counterparts
Engages in appropriate communication with peers and leadership
Seeks, logically examines, and interprets information from various sources to determine a problem's cause and develops a course of action to resolve the problem and to prevent its recurrence
Has a demonstrated understanding of the role that racial inequity plays in our society and its impact on healthcare systems and institutions
Preferred
Possesses prior experience with Epic Resolute and/or Charge Router
Possesses certification in Epic Resolute Professional Billing Administration & Epic Resolute Professional Billing Claims and Electronic Remittance Administration
Possesses prior Planned Parenthood experience
Possesses prior experience with large data gathering efforts and completing current state assessments and gap analyses of technology
Demonstrates established project management skills
Prior experience with Jira and/or project management and issue tracking software
Company
BetterHealth: A Planned Parenthood Partnership
BetterHealth is a mission-driven managed services organization proudly supporting Planned Parenthood affiliates and clinics across the United States.
Founded in 2001Philadelphia, PA, US
51-200 employeesFunding
Current Stage
Growth StageLeadership Team
Alfred Curtis
Chief Executive Officer
Michael Form
Chief Information Officer
Company data provided by crunchbase