NCC · 4 weeks ago
AI/ML Engineer - Automotive CRM
United States
Full-time
Remote
Senior Level
8+ years expNCC is a leader in providing cutting-edge software solutions for the automotive industry, seeking an experienced AI/ML Engineer. The role involves designing and deploying intelligent systems to enhance dealer workflows and improve decision-making by leveraging dealership data.
AutomotiveMarketingSoftware
Responsibilities
Design and implement data-driven systems that enhance decision-making across dealer workflows
Develop predictive or optimization logic using structured dealership data
Translate business objectives into scalable intelligent services
Improve consistency, accuracy, and efficiency in operational processes
Ensure solutions are explainable, reliable, and aligned with enterprise and regulatory expectations
Build systems that extract insights from structured dealership data (CRM, DMS, transactional records)
Implement knowledge retrieval or search capabilities across policies and documentation where appropriate
Collaborate with product teams to surface actionable intelligence within dashboards and workflows
Design and deploy containerized AI services within AWS (ECS/Fargate)
Integrate intelligent services into existing APIs and application workflows
Monitor system performance, reliability, and integrity
Ensure data security, auditability, and compliance alignment
Qualification
Required
8+ years of software engineering experience
2+ years building and deploying AI/ML systems in production environments, with strong experience in Python-based data and ML development preferred
Experience working with structured data and predictive or decision-support systems
Experience deploying cloud-based services (AWS preferred)
Understanding of secure API design and enterprise application architecture
Preferred
Experience in fintech, lending, automotive retail, or other regulated environments
Experience building risk scoring, fraud detection, or optimization systems
Familiarity with LLM integration or knowledge retrieval systems
Understanding of model explainability and monitoring concepts
Experience working with CRM or financial transaction platforms
Benefits
Competitive pay
Unlimited PTO
Comprehensive benefits package, including health, dental, and vision insurance.
401(k) plan with company match.
Professional development opportunities and continuous training.
A supportive and dynamic work environment with opportunities for growth and advancement.
Company
NCC
NCC has been improving the profitability of our clients for almost three decades.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Adam Bruttell, MBA
Chief Sales Officer (CSO)
Recent News
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