Mercer Company · 3 weeks ago
Junior Underwriter
United States
Full-time
Remote
Entry LevelTorrent Technologies is a leading provider of flood insurance solutions in the US. They are seeking a Junior Underwriter to join their Underwriting team, where the primary responsibilities include reviewing and analyzing quotations, processing endorsements, and providing customer service to agents.
Real EstateConsultingCommercial Real EstateProperty Management
Responsibilities
Underwrite new submissions to ensure new policies are correct, per guidelines
Process endorsements, cancellations, and reinstatements, handle billing issues, and complete policy issuance
Review all underwriting information, including applications, photographs, elevation certificates, and third-party internet resources to accurately underwrite policies
Provide customer service to agents via phone support, online chat, and emails, meeting required production KPIs as defined by leadership
Deescalate difficult customer situations and bring them to complete resolution
Actively participate in group activities, including daily huddles, team meetings, and training opportunities
Qualification
Required
High school diploma or equivalent
Excellent written and verbal communication skills
Basic to intermediate technical knowledge of systems and procedures, with attention to detail
Basic computer knowledge and proficiency in the Microsoft Office suite, particularly Word, Excel, and Outlook
Preferred
Previous customer service experience
Experience with underwriting methodologies and flood insurance practices, along with familiarity with organizational insurance procedures and policies
Strong time management skills and the ability to work effectively in a team environment
Strong interpersonal skills for interacting with team members and clients
Benefits
Professional development opportunities
Interesting work
Supportive leaders
A vibrant and inclusive culture
A range of career opportunities
Benefits and rewards to enhance your well-being
Flexible work environment including hybrid work
The flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person
Company
Mercer Company
Mercer Company offers property management, investment, leasing, real estate, tenant, and owner representation services.
Founded in 2008
11-50 employees
H1B Sponsorship
Mercer Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
12%
Represents job field similar to this job
Accounting and Finance
Human Resources
Management and Executive
Engineering and Development
Product Management
Customer Service and Support
Marketing
Sales
Trends of Total Sponsorships
*2026 (3)
2025 (16)
2024 (22)
2023 (18)
2022 (33)
2021 (29)
2020 (20)
Funding
Current Stage
Early StageLeadership Team
Vikki Pruitt
Chief Financial Officer
Corby Hodgkiss
Partner
Company data provided by crunchbase