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VP, Product Design & Experience - Property & Specialty jobs in United States
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Liberty Mutual Insurance · 1 week ago

VP, Product Design & Experience - Property & Specialty

Liberty Mutual Insurance is seeking a VP, Product Design & Experience for their Property & Specialty division. This role involves leading the strategy for personal lines property products, collaborating with stakeholders, and driving innovative solutions to enhance customer experiences. The VP will also be responsible for managing a high-performing team and ensuring operational excellence through data-driven approaches.
FinanceProperty & Casualty InsuranceFinancial ServicesInsurance
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H1B Sponsor Likelynote

Responsibilities

Own the vision, strategy, and roadmap for the Homeowners product portfolio, designing innovative products and offering strategies that drive profitable growth across both Independent Agent and Direct channels
Lead strategy for Coverage A adequacy, including ownership of default settings, customer experience, renewal treatment, and related coverage decisions
Define and evolve contract language strategy in partnership with Claims, Legal, Underwriting, and other key stakeholders, ensuring our products remain responsive to changing market conditions and customer needs while driving consistency, clarity, and strong customer outcomes
Shape and optimize renewal experience strategies, including capping, rewrites, loyalty programs, and other retention levers, to improve customer lifetime value and support sustainable growth
Serve as a critical contributor to our key technology platform initiative, translating product, underwriting, and operational expertise into a modern technology platform that enhances speed to market and scalability
Drive operational excellence across Property Solutions capabilities, leveraging data, automation, advanced analytics, and emerging technologies-including AI-to improve efficiency, decision-making, and customer experience
Build, lead, and develop a high-performing team, fostering a culture of accountability, innovation, collaboration, and continuous improvement while advancing both organizational objectives and individual career growth

Qualification

Product designProduct strategyInsurance industry knowledgeUnderwriting rulesPricing plansFinancial metricsData analyticsArtificial intelligenceContract language strategyCustomer experience management

Required

Bachelor's degree in business, economics, or other quantitative field
Minimum 10 years of experience in the insurance industry with progressive responsibility
Experience managing individuals or operations required
Expert knowledge of product offerings, business processes, product line systems, underwriting rules, pricing plans and databases
Expert knowledge/expertise of insurance concepts and financial metrics
Must have exceptional planning, organizational, analytical, decision-making, problem-solving, and communication skills, including proven ability to leverage skills and influence other leaders across a matrixed organization

Preferred

Advanced degree and/or ACAS/FCAS designation preferred

Benefits

Flexible Time Off Annual Accrual - days: 25
Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
Comprehensive benefits
Workplace flexibility
Professional development opportunities
A host of opportunities provided through our Employee Resource Groups

Company

Liberty Mutual Insurance

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Liberty Mutual Insurance provides a broad range of insurance products and services.

H1B Sponsorship

Liberty Mutual Insurance has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
4%
Represents job field similar to this job
Product Management
Engineering and Development
Management and Executive
Accounting and Finance
Trends of Total Sponsorships
*2025 (7)
2024 (14)
2023 (5)
2022 (8)
2021 (12)
2020 (5)

Funding

Current Stage
Late Stage
Total Funding
$1.64B
2026-04-20Debt Financing· $750M
2025-09-17Debt Financing· $886.84M

Leadership Team

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Julie Haase
EVP and Chief Financial Officer, Liberty Mutual Insurance
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Anthony Fontanes
Executive Vice President & Cief Investment Officer
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Company data provided by crunchbase