Brooksource · 1 month ago
Application Support Specialist
United States
Full-time
Remote
Entry Level
$22/hr - $28/hrBrooksource is seeking an Application Support Specialist I to provide support for their live application software. The role involves diagnosing incidents, managing resolutions, and fulfilling service requests to ensure minimal disruption to business operations.
Human ResourcesInformation TechnologyEmployment
Responsibilities
Investigates, diagnoses, and solves application-related issues and fulfills service requests for standard and ad-hoc offerings
Schedules work to meet priorities and minimize business disruption
Maintains security and functionality through the application of temporary fixes and workarounds
Updates knowledge base to facilitate future resolution of common errors
Keeps relevant stakeholders apprised of any new issues in a clear and timely manner
Processes after-hours data changes on production systems
Performs other job-related duties as assigned or apparent
Qualification
Required
Experience with ITSM processes and toolsets
Experience with knowledge management methodologies and toolsets
Experience supporting enterprise level applications in a virtual support environment
Understanding of problem identification techniques
Experience supporting technology systems
Experience writing SQL queries to retrieve and manipulate data
Experience using Splunk to analyze and visualize data generated by the application
Company
Brooksource
Brooksource is a single source for project and supplemental support through contract employment, contract-to-hire labor employment.
Founded in 2000
1001-5000 employees
H1B Sponsorship
Brooksource has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
5%
Represents job field similar to this job
Customer Service and Support
Engineering and Development
Management and Executive
Creatives and Design
Trends of Total Sponsorships
*2026 (13)
2025 (13)
2024 (18)
2023 (11)
2022 (10)
2021 (23)
2020 (20)
Funding
Current Stage
Late StageLeadership Team
Ashley Cigolotti
Director, Global Partnerships
Matt Ayala
National Account Executive (Global Partnerships)
Recent News
Technically Media
2025-05-27
Technically Media
2025-05-17
2025-05-06
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