JustAnswer · 2 days ago
Associate AI Conversation Designer (German)
Pearl, an AI company for professional services, combines advanced AI with verified human expertise to deliver accurate, accountable, and fast help. The Associate AI Conversation Designer will design, optimize, and localize German chatbot experiences, using conversational design, data analysis, NLP/LLM tools, and prompt engineering to improve customer engagement and support.
Professional ServicesCustomer ServiceLegalAdviceQ&A
H1B Sponsor Likely
Responsibilities
Design and optimize chatbot flows to convert, engage, and support customers across e-commerce and customer service journeys
Write clear, compelling conversation copy that aligns with brand tone and business objectives
Analyze customer transcripts and chatbot performance to identify gaps and propose improvements
Apply NLP/LLM tools and prompt engineering to enhance response quality and scalability
Partner with international teams to localize and align bots with regional goals and personas
Collaborate with analytics to evaluate performance metrics and measure impact
Conduct QA (functional, linguistic, and regression) testing of bot interactions
Lead or contribute to special projects (e.g., chatbot consolidation, competitor analysis, new bot launches)
Qualification
Required
Native-level fluency in German
Bachelor's degree or equivalent experience in Linguistics, Cognitive Science, Human-Computer Interaction, Computer Science, Human-Centered Design, or a related field
0–2 years of experience designing and launching chatbot or conversational AI solutions in production environments, or through internships, academic projects, or research
Experience working with or exposure to LLMs and prompt engineering
Excellent written and verbal communication skills
Strong attention to detail and ability to identify patterns, inconsistencies, and opportunities for improvement
Eagerness to learn new technologies, tools, and ways of working
Curious, analytical mindset with a passion for understanding customer behavior and solving problems
Ability to manage multiple priorities and stay organized in a fast-paced environment
Strong collaboration skills and openness to feedback
Comfortable working with data and using insights to inform decisions
Demonstrated initiative through coursework, internships, projects, leadership experiences, or extracurricular activities
Interest in AI, conversational design, customer experience, or emerging technologies
Preferred
Introductory knowledge of Python or another scripting language applied to conversational systems or automation
Coursework, projects, or internships involving AI, chatbots, UX writing, customer experience, or product design
Experience using tools such as Figma, Excel, Power BI, Asana, LucidChart, or similar platforms
Experience working on team-based projects with multiple stakeholders
Interest in global markets, localization, or multilingual experiences
Benefits
Flexible, collaborative environment
Remote work from California, Florida, Georgia, Idaho, Illinois, Massachusetts, Michigan, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia, Washington, and Wisconsin
Company
JustAnswer
Online platform connecting users with licensed experts for advice.
H1B Sponsorship
JustAnswer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
66%
Represents job field similar to this job
Engineering and Development
Product Management
Marketing
Management and Executive
Customer Service and Support
Creatives and Design
Trends of Total Sponsorships
*2026 (4)
2025 (4)
2024 (15)
2023 (12)
2022 (14)
2021 (5)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$50.7MKey Investors
Crosslink Capital
2012-10-08Series B· $25.7M
2012-06-19Series A· $25M
Leadership Team
Andy Kurtzig
CEO
JP Beaudry
Chief Technology Officer
Recent News
EIN Presswire
2026-06-30
2026-06-17
Company data provided by crunchbase