EXPRESS · 1 hour ago
Sales Associate
United States
Full-time, Part-time
Remote
Entry Level
0+ years expPHOENIX Retail, LLC operates the Express and Bonobos brands worldwide. Express is seeking a Retail Sales Associate to provide a great in-store shopping experience while assisting with various tasks such as stocking and maintaining the store's organization.
FashionE-CommerceRetailApparel
No H1B
Responsibilities
Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers
Follow company policies and procedures to ensure the safety of all our associates and customers
Assist with product launch changes according to company SOP
Provide a Great Customer Experience
Deliver on all aspects of the customer experience model
Process transactions quickly and accurately reducing the customers wait time
Positively resolve customer service-related issues as they arise and determine resolution or escalate further – communicate all issues and resolutions to Store Management
Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate
Other essential functions may occur as directed by your supervisor
Qualification
Required
Education: High School or Equivalent
Years of Experience: 0-2 of relevant job experience - minimum 6 months
Proficient in use of technology (iPad, registers)
Meets defined availability criteria, including nights, weekends and non-business hours
Meets physical requirements
Customer service skills and ability to interact with customers
Strong verbal and written communication skills specifically with customers, sales leadership team and associates
Demonstrated collaborative skills and ability to work well within a team
Preferred
Previous retail experience preferred
Benefits
Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads
For part-time associates: individual insurance coverage (including major medical, dental, vision, supplemental insurance, life Insurance and more)
For part-time associates: eligible to receive paid sick leave
For part-time associates: public health emergency leave
For part-time associates: participate in the 401(k) and Roth 401(k) with Company match
For part-time associates: eligible to receive an Express merchandise discount
For part-time associates: participate in our Learn & Earn incentive program
For part-time associates: choose voluntary benefits through YouDecide
Company
EXPRESS
Express is a specialty apparel and accessory retailer offering both women and men's merchandise.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$165MKey Investors
WHP GlobalSycamore Ventures
2022-12-08Post Ipo Equity· $25M
2021-01-14Post Ipo Debt· $140M
2010-05-13IPO
Leadership Team
Stewart Glendinning
Chief Executive Officer
Joanie Rogan
EA to EVP/CMO ~ SVP Omni-channel Experience & Operations ~ SVP Creative ~ VP Brand Marketing
Recent News
2026-08-04
Company data provided by crunchbase