Werfen · 1 month ago
Area Service Manager, Midwest Region
United States
Full-time
Remote
Lead/Staff
$120K/yr - $150K/yr
8+ years exp
Werfen is a growing, family-owned, innovative company specializing in diagnostics. The Area Service Manager will lead a regional field service team, providing service support and managing field engineering representatives to ensure effective customer service and operational efficiency.
HealthcareHospitalManufacturingMedical DeviceHealth Care
H1B Sponsor Likely
Responsibilities
Develops plans, programs, budgets, and operating procedures for assigned service area
Provides customers with prompt and effective installation, maintenance and service support
Manages efficient scheduling and the allocation of human and capital resources
Selects, hires, develops, and evaluates field service representatives within the area
Administers capital revenue and expense budgets incurred by subordinates
Establishes work standards and measurements
Monitors the technical reporting system
Performs other duties as position requires
Qualification
Field Service ManagementInstallation SupportMaintenance SupportBudget Management
Required
Bachelor's degree in engineering, a related technical discipline or business
Eight years of customer service experience, to include five years in a managerial capacity
Leadership
Oral and Written Communications
Developing Direct Reports and Others
Comfort Around Higher Management
Long-Range Planning
Benefits
Medical, dental, and vision insurance
401k plan retirement benefits with an employer match
Paid vacation and sick leave
Commission plan (for sales roles)
Performance-based bonus (for management and select professional roles)
Company
Werfen
Specialized in vitro diagnostics for critical clinical laboratory fields.
H1B Sponsorship
Werfen has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
2%
Represents job field similar to this job
Management and Executive
Engineering and Development
Product Management
Legal and Compliance
Trends of Total Sponsorships
*2025 (10)
2024 (12)
2023 (10)
2022 (2)
2021 (11)
2020 (8)
Funding
Current Stage
Late StageLeadership Team
Recent News
Company data provided by crunchbase