Fusion Risk Management · 1 week ago
Client Executive Director
Fusion Risk Management is seeking a strategic and commercially minded Client Executive Director to manage and grow their most important enterprise client relationships. The role involves owning renewal strategies, expansion opportunities, and engaging with executive stakeholders to enhance clients' enterprise resilience programs.
Professional ServicesProperty & Casualty InsuranceSoftwareAdviceRisk Management
Comp. & BenefitsH1B Sponsor Likely
Responsibilities
Own a portfolio of strategic enterprise accounts, driving retention, expansion, and long-term customer value
Develop and execute comprehensive account plans that align customer objectives with Fusion’s solutions and roadmap
Lead all renewal activities from initial planning through contract execution
Identify and pursue expansion opportunities across Fusion’s product portfolio
Build ROI-driven business cases and value narratives that resonate with executive stakeholders
Facilitate Executive Business Reviews (EBRs/QBRs) that demonstrate program progress, business outcomes, and future opportunities
Develop and maintain strong relationships with business, operational, and executive stakeholders across customer organizations
Negotiate complex commercial agreements, including multi-year renewals and enterprise-wide expansions
Collaborate with Customer Success teams to align account health, adoption metrics, and customer outcomes
Monitor renewal and expansion pipelines, maintaining accurate forecasting and CRM data
Represent Fusion at customer events, industry conferences, advisory boards, and executive briefings
Provide customer feedback and market insights that influence product strategy and go-to-market initiatives
Mentor junior Client Executives and contribute to team best practices and strategic initiatives
Qualification
Required
Demonstrated expertise in enterprise account management, consultative selling, and customer growth strategies, within Financial Services preferred
Strong value-selling capabilities, including the ability to build ROI-based business cases and executive presentations
Exceptional executive presence and ability to engage effectively with C-suite stakeholders
Deep understanding of strategic account planning and customer lifecycle management
Strong commercial acumen with experience negotiating complex enterprise agreements
Ability to navigate sophisticated stakeholder environments and organizational dynamics
Excellent communication, presentation, and relationship-building skills
Strong analytical skills with the ability to leverage account data, adoption metrics, and business outcomes to inform strategy
Bachelor's degree in Business, Marketing, Communications, Management, or a related field
8+ years of enterprise account management, strategic sales, customer success, or related B2B experience
Proven track record of achieving or exceeding revenue, retention, and expansion targets
Experience managing large, complex enterprise accounts with multiple stakeholders and business units
Demonstrated success developing executive relationships and influencing strategic decision-making
Experience leading contract negotiations and renewal strategies for enterprise customers
Preferred
Experience within enterprise resilience, business continuity, operational risk, GRC, or related markets is preferred
Experience with SaaS, enterprise software, or technology solutions preferred
Knowledge of enterprise resilience, business continuity, risk management, governance, compliance, or related disciplines is a plus
Experience using CRM platforms and forecasting methodologies, preferably Salesforce
Benefits
Variable compensation tied to renewal, expansion, and portfolio growth objectives
Comprehensive benefits package including medical, dental, vision, and a 401(k) plan
Company
Fusion Risk Management
Enterprise resilience software for business continuity and disaster recovery.
H1B Sponsorship
Fusion Risk Management has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
33%
Represents job field similar to this job
Management and Executive
Accounting and Finance
Marketing
Trends of Total Sponsorships
*2024 (1)
2023 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$49MKey Investors
Vista Equity PartnersCatalyst InvestorsLevel Equity Management
2023-04-26Acquired
2019-09-06Corporate Round
2017-06-13Series C· $41M
Leadership Team
David Nolan
Founder, Strategic Advisor
Recent News
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