DoorDash · 2 weeks ago
Operations Specialist, Remote Assistance
United States
Full-time
Remote
Mid Level
$23.70/hr - $34.80/hr
2+ years expDoorDash is a technology and logistics company focused on empowering local economies. They are seeking motivated individuals for the role of Operations Specialist to manage robots on public roads and provide feedback for system improvements.
AppsConsumer GoodsLogisticsE-CommerceMarketplacePublishingConsumerDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Foster a culture of safety, inclusivity, and open communication within the team
Become proficient in the software used for Remote Assistance operations
Support robots by using our remote system to efficiently address their needs
Collaborate with the team to identify inefficiencies, offering feedback to shift lead(s) to continually improve team efficiency
Aid operators in their daily activities, ensuring adherence to Remote Assistance standards
Qualification
Required
2+ years of autonomous and/or robotics operations background experience
Strong skills in Google Suite applications such as Sheets, Docs, Slides, Forms, and Calendar
Ability to communicate via Slack clearly and effectively, both in writing and verbally
Self-motivated, quick to learn, and able to perform well under pressure
Well-organized and attentive to detail
Foster a strong safety culture by ensuring operations are safe and efficient
Experienced in Jira, issue reporting/ticketing tools to collect feedback, schedule fixes, and track progress
Benefits
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Flexible paid time off/vacation, plus 80 hours of paid sick time per year for salaried roles
Vacation accrued at about 1 hour for every 25.97 hours worked for hourly roles
Paid sick time accrued at 1 hour for every 30 hours worked for hourly roles
Premium healthcare
Wellness expense reimbursement
Paid parental leave
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
2%
Represents job field similar to this job
Customer Service and Support
Engineering and Development
Management and Executive
Product Management
Accounting and Finance
Sales
Marketing
Creatives and Design
Legal and Compliance
Arts and Entertainment
Human Resources
Education and Training
Trends of Total Sponsorships
*2026 (136)
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
Maryland Daily Record
2026-08-07
2026-08-06
Company data provided by crunchbase