7-Eleven · 2 weeks ago
Supplier Operations Manager
United States
Full-time
Remote
Senior Level
$95K/yr - $100K/yr
5+ years exp7-Eleven is an iconic family of brands with over 86,000 locations, and they are seeking a Supplier Operations Manager to drive performance excellence and operational efficiency across their supplier network. This role combines hands-on operational consulting with strategic oversight to optimize production outcomes and support new product launches.
Food and BeverageRetail
No H1B
Responsibilities
Serve as the primary operational liaison for assigned portfolio of supplier facilities, building strategic partnerships that drive accountability, performance improvement, and operational excellence
Conduct monthly or quarterly on-site visits to evaluate production processes, assess operational standards, identify execution gaps, and provide hands-on consulting to improve facility performance
Provide operational consulting and technical guidance across production flow optimization, line efficiency improvements, capacity planning, and labor and staffing model design
Partner with suppliers to support successful new product launches, ensuring production readiness, execution capability, scalability, and adherence to quality specifications
Drive continuous quality improvement initiatives by identifying root causes of defects, implementing corrective actions, and establishing preventive measures to sustain quality standards
Develop, operationalize, and monitor key performance indicators (KPIs) including yield, waste, service levels, labor efficiency, and overall equipment effectiveness (OEE)
Monitor supplier performance through comprehensive scorecards and reporting systems, ensuring alignment with company standards, targets, and strategic objectives
Collaborate cross-functionally with operations, field merchandising, quality assurance, and supply chain teams to identify performance gaps, benchmark execution across facilities, and support in-market product launches
Lead continuous improvement efforts across the supplier network by standardizing best practices, facilitating knowledge transfer, and driving measurable results through Lean and Six Sigma methodologies
Analyze operational data and production metrics to translate insights into actionable improvement plans that enhance efficiency, reduce costs, and improve service levels
Facilitate problem-solving sessions with supplier leadership teams to address operational challenges, remove barriers, and implement sustainable solutions
Develop and deliver training programs to build supplier capabilities in operational excellence, quality management, and performance measurement systems
Qualification
Required
Bachelor's degree in Engineering, Supply Chain, Operations Management, Industrial Engineering, or related field required
5+ years of experience in manufacturing operations, supply chain management, or operations consulting roles
2+ years of experience working directly with production environments, supplier networks, or vendor management in a distributed network
2+ years of management experience
Strong understanding of manufacturing operations, production systems, and supply chain management principles
Proficiency in industrial engineering concepts including workflow optimization, time studies, capacity analysis, and labor modeling
Advanced analytical skills with ability to interpret operational data, identify trends, and translate insights into actionable improvement strategies
Excellent problem-solving and root cause analysis capabilities using structured methodologies such as 5 Whys, fishbone diagrams, and Pareto analysis
Experience with Lean manufacturing principles including value stream mapping, 5S, kaizen events, and waste elimination techniques
Strong interpersonal and relationship management skills with proven ability to influence and partner effectively with external stakeholders
Excellent communication and presentation skills for both field-level operational discussions and executive-level reporting
Ability to manage multiple facilities and competing priorities simultaneously in a fast-paced, dynamic environment
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) with advanced Excel skills for data analysis, pivot tables, and dashboard creation
Experience with production planning systems, quality management systems, and performance management tools
Strong project management capabilities with ability to drive initiatives from concept through implementation and sustainment
Willingness to travel up to 50% to conduct on-site facility visits and support operational improvement initiatives
Preferred
Lean Six Sigma certification (Green Belt or Black Belt) or continuous improvement certification strongly preferred
Company
7-Eleven
7-Eleven is a convenience retailer store with retails of food and beverage. It is a sub-organization of Seven & I Holding.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$3M2023-07-17Undisclosed· $3M
1998-02-04IPO
Leadership Team
Douglas Rosencrans
Executive Vice President, Chief Operating Officer & Interim Co-CEO
Stanley Reynolds
President
Recent News
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