Pansophic Learning · 1 week ago
Product Operations Engineer
United States
Full-time
Remote
Mid Level
$95K/yr - $105K/yr
3+ years expPansophic Learning is an education technology company seeking a Product Operations Engineer to design, code, and test software solutions for learning systems. The role involves supporting product delivery, administering educational systems, and collaborating with teams to enhance educational environments.
EducationEdTech
No H1B
Responsibilities
Design, implement and test software solutions for K-12 schools’ learning environment
Design, implement and test RESTful web services using NodeJS, Google Apps Script, and Postman
Work with various services from Amazon Web Services (AWS) to build, host and maintain application environments
Follow best practices for maintaining source code repositories and branching/merging strategies with Git for multiple code bases and applications
Analyze and resolve technical and application problems
Provide analysis and troubleshooting support for production issues & code deployment activities
Contribute to the user interface design and development
Work collaboratively with other developers/testers and product owners
Setup and Administer systems (SIS, LMS, third party integrations) or existing and new schools joining the Pansophic environment
Work closely with enrollment and development teams to identify complex mapping of data into the learning ecosystem
Coordinate day to day operations of systems including but not limited to the following:
Work closely with school staff, administrators, and operational teams to address system anomalies, accurately diagnose issues, and ensure timely resolution to minimize impacts to the learning experience
Perform routine maintenance and application updates on servers/instances
Coordinate with vendors on maintenance impacts and communicate out to impacted parties via Incident/Maintenance team
Work with various departments/teams on projects, data requests, automation, custom reports
Create and maintain documentation and provide training to corporate as needed
Support systems during school year end activities and annual rollovers
Qualification
Required
Bachelor's degree in computer science, electrical or electronics engineering, Information Systems, Systems Engineering, or equivalent degree
Experience administering complex systems/integrations such as Canvas LMS, SIS, Clever Integrations
Strong technical aptitude required to learn new systems, processes, and backend reporting
Experience developing open standards-based solutions: web services, web applications, and modern user interfaces
Significant, demonstrable experience implementing features across the software development team and development environment
Ability to be a self-starter and work in a fast-paced environment solving challenging problems in designing, writing, editing, modifying, and debugging code focused on automating manual tasks
Exceptional oral and written communication skills
Understanding of relational databases and proficiency with SQL
Experience with message queue technology and design patterns
3+ years of experience with NodeJS
3+ years of experience with JavaScript
Familiarity with services within Amazon Web Services, i.e. S3, Lambda, SNS, SQS, EC2, CloudFront, Redshift
Experience with Amazon Web Services API
Experience with Git version control
Experience with Unix/Linux environment
Experience with ticket tracking, resolutions to support end users
Ability to pass federal and state criminal background checks (FBI/BCI)
Preferred
Ability to think independently and contribute to the overall effort without much direction
Ability to work well within a team environment
Ability to work well under pressure
Experience administering training platforms
Experience with NoSQL document databases, e.g. MongoDB
Desired experience with AWS CDK
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term disability insurance
Short-term disability insurance
10 paid holidays annually
Paid Time Off to cover sick, vacation, and personal absences
We offer 4 unique health insurance plans to choose from that cover a wide range of deductibles and co- insurance levels. Our goal is to provide you with maximum choice in finding a plan that meets you and your family’s needs. Employees can choose from co-pay or High Deductible Health Plans
Company
Pansophic Learning
A for-profit charter management organization with schools in the United States, Switzerland, and the United Kingdom.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Eric Waller
Chief Technology Officer
Maria Szalay
Chief Operating Officer
Recent News
2025-05-10
Company data provided by crunchbase