CoEnterprise · 3 weeks ago
Senior Project Manager – Professional Services/Technology Solutions
United States
Full-time
Remote
Lead/Staff
15+ years expCoEnterprise is an award-winning B2B software and professional services company founded in 2010. They are seeking an experienced Senior Project Manager to deliver complex enterprise technology initiatives for external customers across their various practices. The role involves managing large-scale enterprise implementations and requires a strong leader to coordinate cross-functional delivery teams and ensure successful project outcomes.
Big DataInformation TechnologySoftwareLogisticsAnalyticsB2BService IndustrySmall and Medium BusinessesSupply Chain Management
No H1B
Responsibilities
Lead and deliver enterprise implementation projects simultaneously across Integration, Analytics, Managed Services, or Syncrofy business units
Own project planning, budgeting, forecasting, scheduling, resource allocation, execution, issue management, risk mitigation, and executive reporting
Serve as the primary point of contact for customer executives, business stakeholders, and technical leadership throughout the project lifecycle
Lead project kickoff meetings, steering committee meetings, executive status reviews, and customer governance sessions
Draft and format core project deliverables, including comprehensive project plans, status reports, project charters, and meeting minutes
Create and maintain visual project documentation, such as Gantt charts and process workflows, to track milestones and dependencies
Organize and control document versions, ensuring the latest updates are securely stored and accessible in the team's central repository
Compile and archive project closure documentation, capturing key lessons learned and final deliverables for future reference
Manage and resolve complex, high-priority project escalations by analyzing root causes, engaging cross-functional stakeholders, and implementing swift mitigation strategies to keep project timelines and deliverables on track
Monitor project risks proactively to identify potential bottlenecks and trigger early intervention protocols before critical impacts occur
Evaluate incoming operational, technical, or resource escalations based on severity, urgency, and downstream impact on milestones
Convene cross-functional teams, executives, and external vendors to orchestrate rapid, collaborative problem-solving sessions
Draft and deliver transparent updates regarding incident status, root-cause analyses, and action plans to key leaders and affected clients
Authorize and deploy immediate workarounds or long-term structural changes to minimize downtime and prevent reoccurrence
Record all escalation lifecycles in tracking logs to build a knowledge base and improve future standard operating procedures (SOPs)
Manage and lead internal and customer delivery teams consisting of technical and non-technical resources
Manage project scope while ensuring successful delivery against contractual commitments, timelines, budgets, and customer expectations
Identify delivery risks early and develop mitigation strategies before they impact project success
Coordinate multiple third-party vendors and customer technical resources
Drive continuous improvement across project management processes, documentation, governance, and delivery methodologies
Track project financials including budget, utilization, project profitability, change requests, and forecasting
Qualification
Required
15+ years of enterprise Project or Program Management experience in a professional services, consulting, or client-facing enterprise environment
PMP Certification required
Extensive experience authoring, maintaining, and governing the complete lifecycle of formal project management artifacts, ensuring seamless transitions from project initiation to operational handover
Advanced proficiency in maintaining dynamic project governance artifacts, including multi-variable Risk Registers, RAID logs, Change Management Logs, and critical path Gantt charts
Proven experience leading enterprise implementations for external customers exceeding $1M in project value
Experience managing multiple concurrent customer implementations
Strong executive communication and stakeholder management skills
Experience working directly with Fortune 500 customers
Strong background in managing vendor contracts, third-party risk, budget forecasting, and commercial profitability (P&L accountability)
Demonstrated success managing globally distributed delivery teams
Exceptional emotional intelligence, diplomatic negotiation skills, and the ability to maintain composure under intense client scrutiny
Exceptional written, verbal, presentation, and customer-facing communication skills
Strong technical aptitude with the ability to communicate effectively with architects, developers, and executive leadership
Basic understanding of modern data stacks (e.g., Snowflake, Databricks), cloud platforms (AWS, Azure, GCP), AI/ML lifecycles (MLOps), and integration architectures
Bachelor's degree required
Company
CoEnterprise
CoEnterprise is a enterprise software and services company.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Rabinowitz
Chief Executive Officer
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