BigRio · 4 weeks ago
Webex/Cisco Cloud Telephony Engineer-BYOVA
BigRio is seeking a Webex/Cisco Cloud Telephony Engineer with expertise in cloud telephony solutions and AI Voice Agents integration within Cisco Webex environments. The role involves designing, deploying, and supporting telephony solutions while collaborating with healthcare integration teams.
Responsibilities
Design, deploy, and support Cisco Webex Calling and Webex Contact Center solutions
Implement Bring Your Own Voice Agent (BYOVA) integrations with Cisco cloud telephony
Configure call routing, IVR, and voice automation workflows
Collaborate with EPIC integration teams to support healthcare communication workflows
Troubleshoot telephony and integration issues
Qualification
Required
5+ years of experience with Cisco Collaboration technologies
Experience with Cisco Webex Calling and/or Webex Contact Center
Experience implementing cloud telephony solutions
Experience integrating AI Voice Agents (BYOVA) with Cisco platforms
Strong understanding of SIP, VoIP, and APIs
Experience working with US healthcare providers
Preferred
Experience with Cisco and EPIC integrations
Familiarity with FHIR and HL7
Company
BigRio
BigRio is a technology consulting firm empowering data to drive innovation and advanced analytics.
H1B Sponsorship
BigRio has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
100%
Represents job field similar to this job
Engineering and Development
Trends of Total Sponsorships
*2024 (1)
Funding
Current Stage
Early StageRecent News
Company data provided by crunchbase