The Apartment Gallery · 4 weeks ago
Operations and Marketing Coordinator
United States
Full-time
Remote
Entry Level
$37.50/hr - $39.50/hr
1+ years expThe Apartment Gallery is a property management company seeking an Operations & Marketing Coordinator to support leasing operations and marketing accuracy. This role involves maintaining data integrity within systems, supporting leasing teams, and ensuring a positive experience for prospective residents.
Real EstateProperty Management
Responsibilities
Maintain, audit, and evaluate data within property management and CRM systems, including prospects, applicants, residents, units, leases, and move-ins, to ensure accuracy and operational consistency. Work to identify data discrepancies, workflow gaps, missed follow-up opportunities, compliance concerns, and areas requiring corrective action
Support leasing teams by evaluating and maintaining accurate availability, pricing, approved communication templates, leasing scripts, and follow-up processes to ensure alignment with company standards and leasing objectives
Monitor and assess the prospect-to-move-in lifecycle from initial inquiry through lease execution and move-in completion, identifying process inefficiencies, delays, or inconsistencies that may impact conversion, compliance, or resident experience
Provide system and software support to site teams by troubleshooting user issues, identifying trends, determining appropriate resolutions, and escalating complex or recurring concerns when additional support is required
Contribute to system and process improvements by assessing software updates, workflow changes, training needs, and company-wide initiatives, while helping translate operational needs into practical implementation steps
Maintain, review, and evaluate property listings and marketing content across websites, listing platforms, internet listing services, and marketing materials to ensure accuracy, consistency, and alignment with property positioning
Review online listings and advertising for accuracy and effectiveness, including pricing, availability, amenities, photos, floor plans, and property descriptions, and identify updates needed to support leasing performance and brand integrity
Monitor property-level marketing and branding consistency by reviewing content against approved messaging, presentation standards, and operational goals, while identifying opportunities for improvement or standardization
Prepare and maintain leasing and marketing reports, including summaries of activity, conversions, availability, move-ins, and performance trends
Support the Director of Property Management with reporting, data review, audits support, operational follow-up, special projects, and ongoing development of the role
Complete additional duties and projects as assigned
Qualification
Required
High school diploma or equivalent required; associate's degree or coursework in business, real estate, marketing, or a related field is a plus
1–3 years of experience in administrative support, leasing, property management, customer service, marketing support, or a related role
Ability to work independently with minimal supervision while contributing effectively as part of a team
Strong organizational and time-management skills with the ability to manage multiple priorities and work effectively under pressure
High attention to detail with sound judgment and the ability to handle confidential information professionally
Strong customer service skills and professional communication with internal and external stakeholders
Comfortable working in software systems, including Microsoft Office (Excel, Word, Outlook), with the ability and willingness to learn new tools and workflows
Demonstrates professionalism, integrity, respect, and a positive, team-oriented approach
Valid driver's license and reliable access to a vehicle
Preferred
Exposure to property management, leasing, real estate, housing, or multi-site operations
Familiarity with property management software, CRM systems, or leasing platforms (training provided)
Experience reviewing data or reports for accuracy, consistency, or basic trend identification
Interest in operations, systems, process improvement, or marketing analytics
Experience supporting marketing updates, online listings, or customer-facing materials
Comfort working with reports, spreadsheets, or basic data tracking
Interest in growing into expanded responsibilities within leasing operations or property management and marketing support
Benefits
Medical
Dental
Vision
Company Paid Life and AD&D
Voluntary Life and AD&D
Voluntary STD
Company Paid LTD for some positions
Employee Assistance Program (EAP)
PTO
Holiday Pay (8 paid holidays per year + 1 Floating Holiday)
401k with match
Birthday off with pay
Company
The Apartment Gallery
The Apartment Gallery is a privately owned and managed Property Management firm with properties.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Justin Quigley
Partner / IT Director
Company data provided by crunchbase