Giant Eagle, Inc. · 1 week ago
Wine Steward
United States
Full-time
Remote
Mid Level
1+ years expGiant Eagle, Inc. is seeking a knowledgeable Wine Steward to enhance the customer shopping experience by providing expert wine recommendations and ensuring compliance with liquor laws. The role involves assisting customers, maintaining the wine list, and participating in promotional activities to drive sales.
AppsElectronicsFood and BeveragePharmaceuticalRetailE-CommerceComputerShopping
Responsibilities
Demonstrate strong knowledge, interest and passion for products and services associated with the role
Participate in on-going product and customer service training programs; attend distributor trade shows as necessary
Understand and adhere to all relevant local, state and federal laws/guidelines as well as company policies. Responsible for reporting any incidents in violation of these guidelines or policies
Participate in in-store team meetings and regional meetings
Attend and conduct daily team huddles as directed by Team Leader
Ensure store and personal compliance with State Liquor Laws and company policies and procedures regarding Alcohol; ability to uncover any potential under-age or intoxicated individual and ensure no alcohol is sold to that person
Maintain cleanliness of equipment, tables, utensils, floor (to ensure safety), and ensure that sanitation regulations are met
Knowledge of code dating
Visit competition regularly and at least once a month
Maintain safety as the top priority in all aspects of our work, for our Team Members, guests and products
Assist customers with B/W/L purchases by providing knowledgeable recommendations and suggestions
Enable unparalleled guest service by leading the team by example, constantly striving to delight and surprise our guests, vendors, and stakeholders
Take an active role in building the store's beer/wine assortment, throughout the year and at resets, by regularly communicating with distributors and LOB Merchandising staff
Plan seasonal and major promotional operations with the Store Leader for out-of-department display placement and keep record of results
Oversee the wine list, helping to maintain it for the restaurant, and makes suggestions to add to the list to fit the chef's dishes if necessary
Assist with implementing marketing techniques to drive sales
Develop and execute merchandising and marketing programs to drive sales and profit margins
Be comfortable talking to guests and have the ability to make knowledgeable recommendations to suit their tastes
Ensure that you are knowledgeable and approachable, without being intimidating
Follow proper procedures to ensure BWL meets out-of-Stock, shrink and inventory level goals
Perform all functions of a Team Leader in his/her absence, when necessary and where appropriate
Direct Team Members by using work lists as well as understanding and performing all duties required to include directing, overseeing and evaluating all training of new and current Team Members
Develop unique customer tasting events and sampling programs
Write department orders, monitor ordering, and supervise stocking and receiving with latest tools and technology/automated ordering systems
Track and reduce out of stocks and participate in taking of physical inventories
Utilize all available tools to help reduce and eliminate shrink
Ensure proper ordering, receiving and stocking of BWL products, and proper signage within department
Qualification
Required
1 to 3 years of experience
Strong customer service experience required
Wine knowledge and/or wine industry experience
Experience in retail food, catering or restaurant environment
High school diploma or equivalent
Lifting Requirement: Up to 50 pounds
Age Requirement: At least 21 years of age
Preferred
Certificate from a sommelier organization, such as The Court of Master Sommeliers is strongly preferred
Company
Giant Eagle, Inc.
At Giant Eagle, we believe in nourishing life’s moments, big and small, because they matter.
10001+ employees
H1B Sponsorship
Giant Eagle, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
6%
Represents job field similar to this job
Customer Service and Support
Engineering and Development
Sales
Marketing
Trends of Total Sponsorships
*2025 (3)
2024 (5)
2023 (9)
2022 (6)
2021 (5)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
unknown2026-07-01Acquired
Leadership Team
B
Bill Artman
Chief Executive Officer
Recent News
PR Newswire
2026-08-07
2026-07-19
Company data provided by crunchbase