Honest Networks · 4 weeks ago
Network Operations Center Manager
United States
Full-time
Remote
Lead/Staff
5+ years expHonest Networks is a rapidly expanding internet service provider dedicated to delivering high-quality and affordable internet service. They are seeking a highly skilled Network Operations Center Manager to oversee network infrastructure and ensure optimal performance, leading a remote team of NOC engineers.
Telecom & CommunicationsInternet
Responsibilities
Supervise and coordinate the activities of the NOC team to ensure the availability, reliability, and efficiency of our network infrastructure
Monitor network performance and identify potential issues, proactively implementing solutions to prevent service disruptions
Develop, implement, and maintain standard operating procedures and best practices for the NOC team
Collaborate with cross-functional teams, including IT, Engineering, and Security, to resolve complex network issues and optimize network performance
Ensure compliance with industry regulations and security standards for data protection and network integrity
Keep up-to-date with emerging technologies and trends in network management and provide recommendations for continuous improvement
Manage remote team members effectively, fostering a culture of collaboration and ensuring team members receive the necessary support and resources
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related field
Minimum 5 years of experience in network management, with at least 2 years in a leadership role
Hands-on experience with network monitoring tools and software
Native English speaker or have English C2 level
Excellent written and verbal communication skills, with the ability to effectively lead and collaborate within a remote team environment
Strong analytical and problem-solving skills, with the ability to prioritize tasks and manage multiple projects simultaneously
Ability to work independently and collaboratively in a fast-paced environment
Exceptional attention to detail and organizational abilities
Experience managing remote teams and working with offshore resources
Strong interpersonal skills, persistence, and a goal-oriented mindset
Ability to adapt to a fast-paced, dynamic environment and handle multiple priorities simultaneously
Preferred
Preference for knowledge of OpenNMS, LibreNMS, zabbix
Preference for experience working with Mikrotik and Siklu
Multilingual (Spanish, Chinese) a plus
Benefits
Attractive salary based on capabilities and background
Performance bonus potential
Company
Honest Networks
Honest Networks provides internet services aimed at providing its customers with a high-quality internet network.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$100MKey Investors
Newlight Partners
2021-08-12Private Equity· $100M
2018-04-09Seed
Leadership Team
Landon Tucker
Founder and CEO
Recent News
reshape.co
2023-09-06
Company data provided by crunchbase