Acuity, Inc. · 6 days ago
ServiceNow Developer
United States
Full-time
Remote
Mid, Senior Level
4+ years expAcuity Inc. is a management and technology consulting firm supporting critical federal missions. They are seeking a Mid-Senior ServiceNow Developer to lead workflow automation for business processes, collaborating with customers to develop and re-engineer processes while providing application support for the ServiceNow Platform.
Cyber SecurityInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Provide application support for the configuration, customization, and administration of the ServiceNow Platform and applications, including Incident Management, Problem Management, Change Management, and HR Service Delivery
Provide application support for the configuration of platform capabilities to include Knowledge Management, Service Catalog, and Service Portal
Deploy core functionality in an out-of-the-box ServiceNow Platform
Generate workflows and integrations with latest ServiceNow technologies
Generate Automated Test Framekwork (ATF) tests associated with code produced
Work as part of an agile scrum team, supporting story point estimation, managing stories through their lifecycle, and actively participating in agile ceremonies
Manage multiple tasks by prioritizing based on client need and ensure quality standards and work performance
Work as part of a team on client engagements
Quickly adapt to customer dynamic environment and adapt their processes and foster innovative ideas
Qualification
Required
Bachelor's degree from an accredited college or university, preferably in a related field
Minimum of four (4) years progressively responsible experience in operations, business management, technology strategy, project management, analysis, and planning or policy development
Must have experience with HR Service Delivery
Extensive knowledge in ITIL and Service Management processes
Demonstrated strength in problem-solving, process improvement, and change management
Experience configuring and administering the ServiceNow Platform
Strong interpersonal and team orientation skills in working with various levels of technical and business-oriented individuals
Confident presentation and facilitation skills
Active ServiceNow Certified System Administrator Certification
US Citizenship is required as well as the ability to obtain and maintain a Public Trust
Preferred
Prior experience in a consulting environment, preferably within the public sector
ServiceNow Certified Implementation Specialist - ITSM and/or Certified Application Developer
Benefits
Personalized development plans, mentorship
Up to $3,000 annually for training and certifications
Up to $3,000 for degree seeking programs
Comprehensive benefits
Strong focus on work-life balance
Work in a remote (#LI-Remote) arrangement
Company
Acuity, Inc.
Acuity is an information technology company that offers cybersecurity and project management services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Matt Contento
Vice President - Foreign Affairs
Recent News
2025-04-29
2025-04-03
2025-04-03
Company data provided by crunchbase