Amazon · 2 weeks ago
Customs Brokerage Specialist, ACT Destination Operations
United States
Full-time
Remote
Mid Level
$19/hr - $33/hr
2+ years expAmazon is committed to being Earth's most customer-centric company, and they are seeking a detail-oriented and customer-obsessed Customs Brokerage Specialist to join their ACT team. In this role, you will own daily customs clearance operations, ensuring accurate documentation and regulatory compliance for cross-border shipments.
Artificial Intelligence (AI)LendingConsumer GoodsE-CommercePaymentsRetailVideoAI InfrastructureCommercial LendingConsumer ElectronicsE-Commerce PlatformsVideo Streaming
Responsibilities
Verify completeness and accuracy of customer onboarding documentation and commercial records
Prepare and submit import documentation to regulatory agencies to ensure timely release and delivery
Perform accurate data entry for entry filing, tariff classifications, and inspection records
Monitor shipment clearance status and manage issue escalation with freight forwarders and logistics partners
Generate and track delivery forms, ensuring all compliance requirements are met
Meet daily and weekly KPI targets for entry submission accuracy and timeliness
Serve as second-tier support for Customer Service escalations related to cross-border shipments
Collaborate with origin and destination logistics teams to resolve shipment issues end-to-end
Qualification
Required
Knowledge of Excel at a basic level (e.g., UX navigation, math & logical functions, lookup functions, etc.)
Work 40 hours/week, and overtime as required
Experience performing accurate data entry and analysis
Experience in international logistics, cross-border transportation and supply chain, or U.S. Customs rules and regulations
2+ years of customs entry writing experience with a proven track record handling complex, high-value shipments
Preferred
High school or equivalent diploma
Bachelor's degree in logistics, transportation, supply chain, or business
Licensed customs broker
Experience in customs
Benefits
Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching.
Learn more about our benefits at <https://hiring.amazon.com/why-amazon/benefits>.
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and AI infrastructure.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Legal and Compliance
Engineering and Development
Management and Executive
Product Management
Customer Service and Support
Accounting and Finance
Sales
Creatives and Design
Marketing
Human Resources
Education and Training
Public Sector and Government
Arts and Entertainment
Trends of Total Sponsorships
*2026 (7552)
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$59.77BKey Investors
AmazonKleiner Perkins
2026-07-09Post Ipo Debt· $24.92B
2026-06-09Post Ipo Debt· $10.03B
2026-03-11Post Ipo Debt· $16.7B
Leadership Team
Andrew Jassy
President and CEO
Werner Vogels
VP & CTO
Recent News
Retail Insight Network
2026-08-07
WSJ.com: US Business
2026-08-07
Company data provided by crunchbase