Freestar · 2 weeks ago
Manager, Demand Operations
United States
Full-time
Remote
Entry Level
1+ years expFreestar engineers cutting-edge monetization solutions for websites. The Manager, Demand Operations will support the Demand team’s operational processes, collaborating cross-functionally to drive growth in both Freestar and publisher revenues.
AdvertisingInformation TechnologyTelecom & CommunicationsSoftwareInternet
Responsibilities
Own end-to-end execution across SSP partner platforms, including submitting domains for approval, generating and validating placement IDs, and configuring inventory settings
Act as a primary point of contact for SSPs and demand partners to support onboarding, troubleshooting, and ongoing optimizations. Proactively follow up on requests, escalate issues when needed, and maintain strong working relationships to ensure timely responses
Implement and maintain advertiser and category blocklists across SSPs based on publisher requirements, brand safety guidelines, and performance insight
Investigate discrepancies in bidder performance, including CPM, win rate, and fill rate fluctuations. Partner with internal teams and external SSPs to diagnose issues (e.g., bid density, timeout settings, deal configurations) and implement data-driven solutions to improve yield
Extract, consolidate, and analyze performance data across multiple SSP dashboards. Translate raw data into actionable insights, identifying trends, anomalies, and optimization opportunities
Manage and audit ads.txt files across publisher properties to ensure all authorized sellers are accurately represented, remove outdated entries, and ensure compliance with industry standards
Conduct recurring audits of site and partner setups to identify gaps in demand coverage, misconfigurations, or underperforming integrations
Monitor changes in the programmatic ecosystem (e.g., privacy regulations, signal loss, new SSP capabilities). Translate industry developments into actionable recommendations that improve performance, scalability, and compliance
Build and maintain clear, standardized documentation for operational workflows, partner requirements, and troubleshooting playbooks
Qualification
Required
1-2 years of experience working in Ad tech within the digital marketing industry
Familiarity with Programmatic advertising
CRM experience (Salesforce, Hubspot, ZenDesk, etc.)
Understanding of digital media supply and demand chains
Understanding of Google Docs and Microsoft Office Suite
Spreadsheet proficiency
Excellent written and verbal communication skills, especially as they relate to building and maintaining relationships
Strong organizational and project management skills
Benefits
Full-Time, Salaried Position
Company
Freestar
Freestar helps publishers, e-commerce sites, and app developers maximize ad revenue.
201-500 employees
H1B Sponsorship
Freestar has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Engineering and Development
Trends of Total Sponsorships
*2023 (3)
2020 (2)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
ABRY Partners
2021-01-06Private Equity
Leadership Team
Tim Glenn
Vice President, Business Development
Recent News
2026-02-18
Company data provided by crunchbase