Guild Mortgage · 2 weeks ago
Loan Officer
United States
Full-time
Remote
Mid Level
2+ years expGuild Mortgage Company, closing loans and opening doors since 1960, is a mortgage banking firm dedicated to serving homeowners and buyers. The Loan Officer is responsible for providing quality relations with borrowers, assisting in the origination processing of mortgage applications, and ensuring compliance with lending guidelines.
LendingReal EstateConsumer LendingMortgage
No H1B
Responsibilities
Conduct one-on-one consultations with clients to understand their financial goals and assess their eligibility for mortgage loans
Educate clients on various mortgage products, terms, and options, offering personalized recommendations based on their unique needs
Answer customer inquiries involving rates, products, and loan application status to ensure quality customer service
Assist clients in completing mortgage applications, collecting necessary documentation, and ensuring compliance with lending guidelines
Develop and maintain positive relationships with all our referral sources to generate prospects for loans
Partners with production support teams to generate sales using company and online marketing resources. Coordinate, create, track and distribute marketing materials
Build a referral base with lead sources; Self-generate new leads and maintain established referral sources and client lists
Collaborate closely with underwriters, processors, realtors, and lenders to facilitate a seamless loan approval process
Obtain accurate and thorough 1003 and close at least two (2) loans a month or six (6) loans a quarter
Collect supporting documentation from borrower: 30-day paystubs, 2 years tax returns, Last 2 years W2’s, Award letters, disability, trust income, etc., LOE for Gaps in jobs, At initial contact with borrower provide needs list and complete application, 2 months bank statements, Obtain executed disclosures within regulations time frame, Obtain accurate AUS findings
Analyze credit report and financial scenario, determining appropriate loan product(s)
Determine (price) a profitable loan and communicate fees to ops team
Submit a complete loan package to processing
Lock in rate
Review CD to ensure fees and cash at closing are consistent with commitment to Customer: Deliver exceptional customer service by keeping clients/agents informed during the loan process and addressing all their questions and concerns
Stay current with industry regulations, lending trends, and changes in mortgage guidelines
Perform any other reasonable duties required by Guild Mortgage Company or Managing Loan Officer
Qualification
Required
High school diploma or equivalent required
At least two years of experience in Mortgage lending or related field
NMLS License
Flexibility to meet customers outside the branch
Ability to manage multiple priorities; strong detail orientation and highly organized
Works with a strong sense of urgency and responsiveness
Passionate about delivering excellence in customer service
Demonstrated patience and professionalism when interacting with both internal and external customers
Excellent verbal and written communication skills required
Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required
Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required
Commitment to company values
Customer Service - Proactive attention to each person
Integrity - Do and say what's right
Respect - Treat others with dignity
Collaboration - Listen and work together
Learning - Seek knowledge and strive for improvement
Excellence – Deliver the unexpected
Benefits
Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.
Company
Guild Mortgage
Guild Mortgage is a growing mortgage company that offers residential mortgage products as well as local in-house origination and servicing.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2025-06-18Acquired
2020-10-21IPO
Leadership Team
M
Michael Lau
President & CEO
Adam O'Daniel
SVP, Chief Marketing Officer
Recent News
2026-06-11
HousingWire.com
2026-06-10
Company data provided by crunchbase