ISG · 6 days ago
Record Retrieval Specialist (29735)
United States
Full-time
Remote
Entry Level
$14/hr - $14/hrISG is a dynamic national company providing claim and litigation support to the insurance and legal communities. The Record Retrieval Specialist is responsible for obtaining requested materials and supplying them back to the requesting party in a timely manner.
FinanceProperty & Casualty InsuranceHealthcareFinancial ServicesInsuranceMedical
Responsibilities
Data Entry
Follow-up with providers (via phone, email, fax). This job requires frequent phone work
Review of prepayment requests for accuracy and then inputting those into our system
Answering status requests made by the client
Processing rejections based on the client protocol
Reviewing the requested materials for accuracy and supplying those in a final version to the requesting party
Qualification
Required
Prior experience in record retrieval (whether from the vendor side or the physician's side)
Excellent written and verbal communication
Strong work ethic
Strong computer skills
Effective organizational skills
Ability to Multi-Task
Detail-oriented
Ability to work independently in a remote setting
Appropriately maintaining the diary schedule set in place for follow-up
Ability to adhere to multiple client protocols
Entering accurate diary entries in the system for all events regarding workflow
Responding to client inquiries in a timely and appropriate manner
Preferred
Knowledgeable of basic Microsoft Office Programs
Company
ISG
ISG is a nationally recognized company offering a comprehensive array of services tailored to support claim and litigation processes for insurance and legal professionals.
Founded in 2008
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Angelic Gibson
Chief Product & Technology Officer
Recent News
2026-01-14
2022-03-29
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