University of Massachusetts Global · 3 weeks ago
Credential Analyst
United States
Full-time
Remote
Mid Level
$22/hr - $26/hrUniversity of Massachusetts Global is a private, nonprofit affiliate of the University of Massachusetts, dedicated to providing flexible, high-quality education for working adults. The Credential Analyst will be responsible for auditing and supporting the qualifications for teacher and service credential candidates, ensuring compliance with credentialing requirements and collaborating with various stakeholders to enhance the credentialing process.
EducationNon ProfitUniversities
No H1B
Responsibilities
Evaluate, process and update student degree audits as program requirements are met
Provide clear and detailed guidance to students, faculty, and staff regarding credentialing requirements, timelines, and procedures
Coordinate with the Advising Office to support students facing complex credentialing challenges or unique circumstances
Contribute to the development and refinement of credentialing processes, policies, and workflows to improve efficiency and student satisfaction
Link licensure documents to student files
Serve as the primary point of contact for UMass Global staff in determining the appropriate credential and/or degree programs for current students
Collaborate and communicate regularly with staff and faculty regarding student progress in meeting program and credential requirements
Respond to student questions regarding licensure requirements
Process, review, and recommend students to the Commission on Teaching Credentialing (CTC) for all student teaching, licensure, credential, authorizations and state certificates. Including, but not limited to, out-of-state verifications and student qualifications for supplementary authorizations
Serve as the liaison to County Offices, School Districts, and other entities in the school system in regards to licensure requirements
Assist the Assistant Director, Credentials and Assistant Director of Clinical Practice with gathering data for state and federal reports
Attend CTC workshops for credential analysts and conferences
Serve as the primary point of contact for UMass Global staff in determining the appropriate credential and/or degree programs for prospective students
Collaborate with the Enrollment Coaching Center to address questions regarding appropriate programs for prospective candidates
Process student teaching applications and evaluate student teaching eligibility
Process intern eligibility applications
Monitor and track student progress towards meeting the clearance requirements for student teaching
Collaborate and communicate with the Clinical team on the application and clearance process for student teachers
Maintain a database of district agreements and track the approval process
Work with the Assessment Manager with deploying student teacher, master teacher and university supervisor surveys
Support Student Success Coaches with student completion of non-coursework requirements
Process out-of-state verifications
Adjust DegreeWorks audits
Prepare credential recommendations for CTC
Serve as a liaison to CTC regarding credential recommendations
Perform other duties, as assigned
Qualification
Required
Bachelor's degree or equivalent combination of education and work experience
High level of team experience and customer service
Ability to use technology to improve efficiency and processing overall work flow
Knowledge of P-12 system and organization in regards to MOU and Human Resources processing
Knowledge of CTC and Accreditation policies in regards to licensure and student teaching
Proven ability to handle sensitive information and maintain confidentiality
Knowledge of credentials and accreditation policies
Able to work in a complex process system of auditing, evaluating and analyzing information environment
Exceptional written and verbal communication skills with the ability to draft professional correspondence and accurately interpret and convey credentialing requirements, timelines, and processes
Strong attention to detail, with the ability to verify records and ensure compliance with regulatory standards
Excellent organizational skills, including effective planning and time management to meet deadlines
Demonstrated ability to foster and maintain cooperative working relationships
Personal computer and intermediate knowledge of Microsoft Office Suite, including word, excel, and outlook
Preferred
Prior training as a recommending agent by the CTC
Experience with student teaching placement, accreditation and credential processes
Benefits
Medical, dental, and vision coverage with spending account options.
Remote options, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including paid holidays and a paid winter break.
Life, disability, accident, legal, identity protection, and student debt support.
403(b) plan with a Roth option.
3% non-elective contribution and up to 6% match for a 9% total employer contribution!
Tuition discounts for employees and family and Tuition Exchange program with other universities.
PSLF eligible employer.
Counseling services, Free Calm Health subscription and year-round wellness programs.
Company
University of Massachusetts Global
University of Massachusetts Global is a non-profit university that offers higher education.
Founded in 1958
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Hamid Etesamnia
Vice Chancellor for IT & Chief Information Officer
Recent News
Company data provided by crunchbase