Stride, Inc. · 4 weeks ago
Program Manager
United States
Full-time
Remote
Director/Executive
$55K/yr - $75K/yr
10+ years expStride, Inc. is a company focused on providing online services and program platforms for education. The Program Manager serves as a liaison for schools, working closely with principals to supervise instructional programs and enhance customer relationships within the community.
EducationInformation TechnologyTelecom & CommunicationsCollege RecruitingE-LearningInternet
No H1B
Responsibilities
Function as a key point of contact for account ongoing planning, implementation, and support
Offer superior customer experience proactively addressing ongoing training and support needs in collaboration with other LS team members
Coordinate resources to ensure customer experiences seamless service delivery from marketing/enrollment, operations, curriculum, instruction, support, billing, training, professional development, etc
Provide regular updates to partners on the progress of Learning Solutions support, services, timelines, operations, and campaigns
Collaborate closely with sales, enablement, academic, and other Learning Solutions team members to ensure customer satisfaction
Escalates technical issues and determines the best resources for remediation
Provide general leadership and be an active participant in the development, guidance, and mentorship of instructional staff by conducting regular one-on-ones and instructional-related team meetings, facilitating learning opportunities where appropriate, and supporting the creation of short-term and long-term staff development plans
Supervise, monitor, observe, and evaluate designated teachers and staff on their performance and responsibilities in the achievement of school goals and priorities, and provide regular and specific feedback and recognition on employee performance to produce desired results
Monitor departmental compliance with accountability measures
Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrate respect for others
Maintain knowledge of any state law or administrative requirement for assigned areas and understanding the ramification of any changes to the operations of instructional services in their area
Collaborate with other Stride departments in support of company initiatives
Perform other duties/responsibilities as assigned by his/her direct supervisor
Directly supervises 10+ full-time equivalent (FTE) employees and/or contractors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Qualification
Required
Master's degree in Educational Leadership or relevant field AND
Ten (10) years of related professional experience AND
Five (5) years of leadership OR
Equivalent combination of education and experience
Demonstrated leadership, management, interpersonal relations and communication skills
Proven business experience and acumen
Owner of a line of business or school budget
Experience building a leadership team of top talent and creating an environment that supports active listening and willingness to share different viewpoints
Successful creation of strategic partnerships that enable business growth
MS 365; Web proficiency
Ability to travel up to 25% of the time
Ability to clear required background check
Valid appropriate state administrative license as required
Preferred
Experience leading a remote team
MBA
Benefits
Eligible employees may receive a bonus.
Stride offers a robust benefits package for eligible employees that can include health benefits, retirement contributions, and paid time off.
Company
Stride, Inc.
Stride, Inc.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$20M2011-04-01Post Ipo Equity
2007-12-13IPO
2003-04-03Series Unknown· $20M
Leadership Team
James J. Rhyu
Chief Executive Officer
Mark Monroe
Senior Vice President, Chief Accounting Officer & Treasurer
Recent News
2026-08-09
2026-08-04
legacy.thefly.com
2026-07-15
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