Burlington Stores, Inc. · 3 weeks ago
Customer Service Lead - Part-Time
Burlington Stores, Inc. is seeking a Part Time Customer Service Lead to join their team. The role involves leading day-to-day customer service initiatives, inspiring associates to provide exceptional service, and ensuring a customer-first focus in a fast-paced retail environment.
FashionE-CommerceRetailApparel
Responsibilities
Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team
Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism
Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions
Coordinate meal and break periods and monitor schedule adherence
Qualification
Required
Strong leadership skills
Friendly, outgoing demeanor
Interest in retail
Ability to thrive in a fast-paced environment
Ability to work a flexible schedule including early mornings, nights, weekends and holidays as required
Ability to lift and move boxes weighing 40 lbs. or more
Ability to stand and walk for extended periods of time
Benefits
Competitive wage
Flexible hours
Associate discount
Part-time associates, based on hours worked, may be eligible for Burlington’s benefits package which includes medical coverage and a 401(k) plan
Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service
Up to 8 paid holidays
Paid sick time in accordance with applicable law
A variety of training and development opportunities
Company
Burlington Stores, Inc.
Burlington Stores, Inc., headquartered in New Jersey, is a nationally recognized off-price retailer.
Funding
Current Stage
Public CompanyTotal Funding
unknown2013-10-07IPO
2006-01-18Acquired
Recent News
2026-06-25
2026-06-22
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