SimpliGov · 3 weeks ago
Solutions Analyst (Tallahassee Area)
Tallahassee, FL
Full-time
Hybrid
Mid Level
4+ years expSimpliGov is the government forms and workflow automation platform that helps agencies ditch the paper, move faster, and serve constituents better. The Solutions Analyst is a customer-facing role responsible for translating business needs into scalable solutions, collaborating closely with project managers and customer experts to ensure successful project delivery.
GovernmentInformation TechnologySaaSSoftwareGovTech
No H1B
Responsibilities
Engage customers using a consultative approach to understand business processes and objectives
Lead customer needs gathering through active listening and stakeholder collaboration
Translate customer needs into system designs and configured solutions
Configure workflows, forms, integrations, notifications, and reporting within the platform
Design and support integrations using RESTful APIs and third-party systems
Create PowerBI dashboards aligned to customer reporting needs
Ensure high-quality user experience through thoughtful UX configuration
Manage multiple projects and priorities simultaneously with attention to detail
Communicate clearly with both technical and non-technical stakeholders
Troubleshoot solution issues across systems and environments
Contribute to documentation, best practices, and continuous improvement
Qualification
Required
4+ years SaaS or implementation analyst experience
Based within an hour's drive of Tallahassee, FL, with the ability to travel to state agencies up to twice a week
Exceptional attention to detail and emotional intelligence
Clear and concise written and verbal communication
Proven ability to manage multiple customers and projects concurrently
Ownership mindset and accountability
Creative problem-solving and adaptability
Demonstrated experience in application configuration and workflow design
Familiarity with Agile, Waterfall, and Hybrid delivery models
Awareness of user experience (UX) design/configuration principles
Experience with PowerBI dashboard creation, data storytelling, APIs and system integrations
Benefits
Medical, dental, and vision insurance plans, with 80% employer contribution for employees and 75% for dependents (contributions based on base-level plan; buyup plans available at additional costs)
Company-sponsored life, short-term, and long-term disability insurance
11 Paid holidays
Flexible paid time off policy
401k plan with 4% employer match
Monthly stipends for home office expenses
Monthly wellness stipends
Mission-driven company focused on transforming government services for the better
Collaborative and inclusive team environment
Opportunities to work on impactful, meaningful projects with public sector clients
This role is fully remote, with the expectation that the candidate is based in Tallahassee, FL or within a one-hour commute
Company
SimpliGov
Digital Workflow Process Automation Platform for Government.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
JMI Equity
2025-01-28Private Equity
Leadership Team
David O’Connell
Chief Executive Officer
Paul Hirner
Founder
Recent News
2026-05-13
Company data provided by crunchbase