Integra LifeSciences · 1 week ago
Field Service Engineer I
United States
Full-time
Remote
Mid Level
$71K/yr - $98K/yr
2+ years expIntegra LifeSciences is a company focused on creating change in healthcare. They are seeking a Field Service Engineer I who will provide on-site repair and preventative maintenance services for medical equipment, manage service-call scheduling, and maintain customer relationships.
BiotechnologyHealthcareLife ScienceMedical DeviceHealth CareMedical
Responsibilities
Provide repair and preventative maintenance service on Integra manufactured equipment
Provide repair evaluations and estimates as required
Become and remain proficient in all user guides, service manuals, company procedures and work instructions
Work closely with field sales teams to understand and communicate customer service needs, technical information, and other information as requested
Provide technical service and support to field sales teams and customers
Request parts as needed and ensure the return of defective and/or unused spare parts
Always apply Good Documentation Practices to all Oracle service record entries and associated documents
Always present a professional image
Liaise with other departments/personnel as required
Qualification
Required
Min 2-year degree in electronics engineering, electronics technology, Biomedical equipment repair, 2-year Biomedical Certification or a closely related field
At least 2-5 years experience in a Field Service, medical equipment repair or related experience
Equivalent combination of education and experience
Experience will include customer contact, hands-on electronic equipment installation, repair, services, and technician training
Demonstrated technical aptitude
Excellent communication skills – verbal & written
Solid computer skills
Knowledge in medical device repair and service of electronic equipment
Knowledge in ESD principles and practices
Working knowledge of Quality System Regulations
Knowledge of ISO standards, knowledge of reading and interpreting schematics and writing diagrams
Excellent written and verbal communication skills, self-motivated & team player
Ability to deal effectively with multiple activity requests and emergencies
Ability to effectively maintain professional, proactive customer relationships
Ability to exercise sound judgment in evaluating situations and decision making
Ability to follow or give verbal and written instructions
Preferred
Bachelor's degree preferred
Experience in the medical field a plus
Oracle skills a plus
Benefits
Employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance, and savings plan (401(k))
Employees are eligible for the following [Total Rewards | Integra LifeSciences](https://www.integralife.com/careers/total-rewards)
Company
Integra LifeSciences
Integra LifeSciences is an integrated medical device company.
1001-5000 employees
H1B Sponsorship
Integra LifeSciences has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
64%
Represents job field similar to this job
Engineering and Development
Management and Executive
Customer Service and Support
Trends of Total Sponsorships
*2026 (4)
2025 (4)
2024 (5)
2023 (4)
2022 (7)
2021 (5)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$350M2018-05-15Post Ipo Equity· $350M
1995-08-25IPO
Leadership Team
Stuart Essig
Chairman of the Board and Chief Executive Officer
Teshtar Elavia
Corporate Vice President and Chief Technology Officer
Recent News
2026-07-02
Medical Product Outsourcing
2026-06-24
2026-06-23
Company data provided by crunchbase